Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

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I heard from my sister this morning that the flowers I ordered were so wonderful. Thanks for providing me with enough choices that I could choose the flower arrangement that was the most appropriate for her. That's really all I wanted to say, thank you.(Catherine G. , Wichita Falls TX )

 

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It's so fantastic that I can call up your website, where you're based in the States, and have you deliver a couple of plants to a great friend in L.A. on the occasion of completing her chemotherapy. I love that you're actually in the U.S., and that I can send gifts directly to other people over there with a kind of confidence one normally doesn't feel when using the internet. I appreciate it deeply and thank you for doing such a wonderful job.(Mary K. , Bray , Ireland)

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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I don't know what I was thinking. I like to wander around when I go shopping, and the other day I happened into a florist, who had a special on a spring arrangement of irises and tulips. Though I often use your services for flower delivery, I was taken in by the price, and I sent some to my friend in Vancouver because she's going through a rough time right now. Well, I think you spoiled me for flowers, because I got a call from her when they arrived. She's didn't say anything bad about it, but I could tell from the tone in her voice that they weren't exactly glowing with radiance. Hmmmm, I thought. About a month later, things were still bad for her, so I decided to use you to send them (because I happened to be at home when I thought of it). The results were telling. She went on and on about how your flowers were so much better than the previous ones. She thought it could have been the time of year that accounted for the difference, but I knew better. I should have known.(Daniela D. , Rochester NY )

 

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We took my husband to see the Rolling Stones last year as a 60th birthday treat, but imagine my surprise when he stopped at the florist shop the next day on our way home and bought me flowers! They were amazing, thank you!(Jenny Waters, San Juan PR )

 

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It seems strange to me that here in the tropics it can be trouble to find some kinds of flowers. But it's just like up there in the US with tropical flowers. Sometimes you need cold weather to grow some of these varieties of roses and asters. It's interesting the differences that climate makes. I like to order from you because you are so reliable and have a diverse selection. I also like that I can order from you when I'm down here and you're up there. Thanks.(Gabriella R., Bogotá )

 

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Just for your own information, you should know that the order I placed with you was probably the easiest transaction I've ever done. It's so discouraging when the ordering system on a website is unnecessarily complicated or contains broken links. It's very frustrating, so I appreciate it when it's done well. Thanks.(Aubrey T. , Goldsboro NC )

 

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Thank you for helping my sister-in-law celebrate her 30th birthday in style. She's never really been a part of our family in any meaningful way, even though she tries I think my brother has managed to shield her from much of the family nonsense that might help bring us closer. This year, I ordered flowers from your site, and our older sister did as well. We all got together for her birthday, without my idiot younger brother, and we realized that the flowers helped break the ice when we got there. She loved them and started crying because she appreciated the gesture so much. It was very touching and it got us all together emotionally. (Krystal Z., Morgantown WV )

 

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Thanks for getting out the flowers to my grandma. I know she's surrounded by family at this time of sadness in her life, but I wish I could be there all the same. The flowers will have to do. And I thank you and FTD for being able to deliver them to such a remote location in Sicily.(Mira M., Youngstown OH )

 

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I am continually stupendously impressed by the way you handle orders. Every order I've done has been completely done correctly. I've got a family that has one thing on their minds: to criticise me and my life. It's nice every once in a while to get them to say something nice by making a gesture like this. Thank you for being so easy to use that I don't have to hesitate to solicit pats on the back.(Joan F. , Macau , China)

 

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There's one thing I've found about sending flowers. It has to be the right ones at the right time. There is a general understanding about what kinds of flowers mean what, so when I send red roses, I want it to mean love, and when I send white roses, I want it to mean friendship. When I send mixed colors... I'm not quite sure what that means yet, but I'll get it eventually. My point here is that I am grateful you get everything, every order right. There was one time when I meant to send white roses and the place sent red. I mean, is that right? To this I say NO. You should know that your efforts are appreciated. (Brian P., Benton Harbor MI )

 

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I don't like to write testimonials, but I feel compelled to in this case. I have had so many bad experiences with gift deliveries that I was about read to give up. I saw the high marks that your site got from some comments on a rating site and I thought I would give it a try. Thanks for being such a great delivery service. I use you almost exclusively now, and I'm telling everyone I can how great you are.(Ann H., Corvallis OR )

 

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Thank you so much for the care you put into the arrangement and order of the flowers that I sent to my sister in the hospital. She and her new baby, Jeromy, are doing fine and are enjoying the flowers. Her husband Rick was there also, but we won't talk about him. I saw them sitting in a preferred position on the table next to her. It was very gratifying.(Michelle C. , Slidell LA )

 

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I have a lot of flowers to send now because I sent some to some of the business contacts I’ve made over the years. Now it’s come to my attention that those contacts I’ve sent your flowers to have been some of the best clients my business has ever had. Coincidence? Maybe, but I thought you should know that you’re making a difference to small business people like myself. The corporate gifts you offer really do the trick.(Tonya A. , Killeen TX )

 

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Your floral shop is simply lovely, I don't know how you find the time to do flower arrangements and flower deliveries as well as keep the shop looking so stunning!(Petula Rossington, Columbus OH )

 

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Gift baskets are a wonderful idea and I can only wonder what will next be delivered from you? Already this year I’ve had roses, carnations, chocolate and a beautiful array of Thanksgiving flowers; I’m looking forward to Christmas, if only to see what my neighbor Percy sends me this time!(Bhadra Prakesh, Anchorage AK )

 

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Ebro florist, MN Minnesota - Flowers Ebro MN - Flower Delivery Ebro MN -Flower Delivery Ebro MN

 

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