There’s a big smile on my granddaughter’s face because her birthday present arrived before her grandma did. The flowers were so big and bright, and beautiful, almost as big as she was! I got a lump in my throat when I saw them together, and that’s why I’m writing to you. You should know that people appreciate what you do.(Shirley H. , Lorain OH )

 

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I wish I could give you some suggestions on how to improve, but the fact is I can't think of anything you could possibly improve on. (Cammie J. , Kenosha WI )

 

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I guess we’re the only auto garage in the state that has a big bunch of flowers on show at the checkout. My dad was reluctant at first, but once he saw we were getting more female custom too he was fine – and even comes with me to your florist shop to choose!(Leanne Russell, Portland OR )

 

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I've been a customer of yours for almost two years and I can't think of a time when one of my orders was messed up just a tiny bit. I have worked with a lot of companies like yours for different products, and I can't think of a single other one that I can say that about. Flowers either must be very easy or your flower services must be very good.(Allie I., Tuscaloosa AL )

 

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Being stationed in Iraq, I literally have no actual contact with my wife and my family. Because of your website, I had the ability to get flowers over to everyone there. It helps remind them of me and why I'm here. (Steve J. , [Location withheld] , Iraq)

 

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The lady on the phone very helpful and she suggested that I surprise my wife by having the flowers delivered to her at church as the Sunday service was coming to a close. She was very happy with the flowers - if a little embarrassed by the attention!(Dot Banks, Indianopolis IN )

 

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I just wanted to say that my mother loved the plant basket you sent to her. She goes on and on about it now and I can hear the lump in her throat over the phone. I wish I could have been there, but the gift was the next best thing.(Susanne A., Laredo TX )

 

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There's a new mother and baby that would like to thank you for the lovely and elegant dendrobium orchid delivered shortly before the baby was delivered. It was the first gift to arrive and it was waiting for me in the room when we all got back. I am writing this on a palm computer in the hospital. I wanted to indicate my appreciation to you, and I am also feigning being busy with something while my mother-in-law is trying to talk to me about the correct raising of my child. I've been dreading this moment, but she's the one who sent the orchid, so I guess I'll eventually have to sit through this lecture. Thank you for being a purveyor of beautiful things. I won't hold it against you that my mother-in-law was the one to make the order. Wish me luck.(Theresa A. , Dayton OH )

 

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Thanks for helping to make my Mother-in-law’s birthday special. We lost her last year, but the flowers that you sent absolutely made her day. It was very special, and we appreciate everything you did.(Nora B., Salinas CA )

 

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I love that you have all those geographical locations on your website. Do you use FTD? Oh, Duh... I just noticed that you did. I've often found myself only using FTD for sending flowers just because they seem to be very reputable, and I've never had any problems. Not to say I've had problems with other services, but this is the one I've had experience with.(Eileen R. , Texas City TX )

 

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Bet the house that I'll order from you again. I was so surprised that the quality of the arrangement for my anniversary was so strong. Maybe I won't even wait for our next anniversary!(Jackie L., Durham NC )

 

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I know you can't see it, but there's a big smile on my face because I finally got my father to break his long silence to my brother. They haven't seen eye to eye for years and have spoken in at least that long. I was able to get them together for my birthday, and the way I convinced them to come was to send each of them a note from me along with bouquets of flowers. It was the last thing I could think of to do, because these are not normally two men who would be affected by flowers. Hopefully, they regarded me as their reason for coming together, but the flowers helped if only to impress on them just how serious I was. Thanks.(Maria D., Madrid )

 

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Just for your own information, you should know that the order I placed with you was probably the easiest transaction I've ever done. It's so discouraging when the ordering system on a website is unnecessarily complicated or contains broken links. It's very frustrating, so I appreciate it when it's done well. Thanks.(Aubrey T., Goldsboro NC )

 

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It's much easier to be able to order flowers when the mood strikes, from a reputable retailer like yourself, than it is to make a conscious effort to go down to a florist in a shop and order something from them. I don't mean to sound like I'm bad-mouthing florists, it's just so much easier on the Internet. Maybe it's just your site that's so easy. I haven't tried another flower delivery company in a long time because I was so happy with the way you do things. Why change course in midstream? (Belinda M. , Hartford CT )

 

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My father is a steadfast Welshman, despite being an ex-pat, and you very generously arranged a flower delivery of daffodils on St. David’s Day. He hasn’t stopped talking about it ever since, and has even rejoined the local male voice choir! You made an old man very happy, thank you from all of us.(Phil Rees, Arlington TX )

 

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What a great idea to pair sunflowers and yellow roses. I never would have thought of that. I forwarded a couple of those to a house I was trying to sell, and I got more comments on them than I did on the gorgeous stained-glass window over the entryway. It's amazing how much flowers impress people.(Allie E., Fairfield CA )

 

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My great-grandmother’s funeral was much more sober than any other funeral I’ve been to (to many of them), and I couldn’t figure out why. Finally, it dawned on me, the flowers were wholly inappropriate for the setting. They were the whole color, the wrong style, and too ostentatious for the scene. I found out that the person in our family who normally orders the flowers (from you) had asked someone else to do it this time, and he ordered from someone else. While I don’t blame this other company entirely for the inappropriateness of the flowers - because he’s pretty much a dullard about these things - I am positive that had he ordered from you things would have been different.(Ellie O., Lewiston ME )

 

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