Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B. , Appleton WI )

 

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Thank you so much for your professionalism and competence. I had exactly one day to send two dozen roses to a friend of mine who was shipping out for Iraq from San Diego. For some reason, the wire services were down -- or so I was told by two other flower delivery companies. I don’t know how you were able to get my order there in time, but you did. You weren’t my first choice, but you were definitely my final choice.(Alissa K. , Memphis TN )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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The good thing about ordering from you is that everything gets to where it needs to go. My daughter is studying in the US, and we can send her things with very little trouble at all. We work so that she can learn about the world and all the things in it. We will express our gratitude for that to you buy continuing to order plants for her flat in the State of Massachussetts.(Linda E., Antwerpen )

 

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What a selection! I can’t believe all the stuff I get to choose from. Of course, now I just have to send people in my office all different flower arrangements for their birthdays because they all want to be different. Fortunately, there’s enough to choose from.(Rhonda A., Eugene OR )

 

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My brother’s funeral and wake were made much more bearable by the flowers you sent on behalf of all the guests. My niece personally recommended you to everyone, and we were all satisfied with the results.(Abi-Nicole Jefferson, Minneapolis MN )

 

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I cannot thank you enough for the flowers you sent to me on my late husbands behalf over the years.(Terry S. Hanley, Long Beach CA )

 

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If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y., New Orleans LA )

 

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I've got one word to describe how well you do your job: Sweeeeet! No really. I sent out a bunch of those coffee baskets to a bunch of people, and I got so many thank you's that I don't know what to do with them all. Great work!(Yolanda J. , Bowling Green KY )

 

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We took my daughter to see a new boyband on Saturday for her 14th birthday but imagine our surprise when Jodie told us that the flowers were the best thing about the weekend! Thank you!(Carole H. Wilkins, Oakland CA )

 

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The Frosty the Snowman jar with Christmas flowers is wonderful and my children think it came from the north pole! (Maggie Howe, Portland OR )

 

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My daughter Susan loved the roses I bought from you, she says they brighten up an otherwise lonely flat.(Thelma Gregory, Austin TX )

 

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My father is a steadfast Welshman, despite being an ex-pat, and you very generously arranged a flower delivery of daffodils on St. David’s Day. He hasn’t stopped talking about it ever since, and has even rejoined the local male voice choir! You made an old man very happy, thank you from all of us.(Phil Rees, Arlington TX )

 

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People should know about retailers like you. I was so impressed at how you handled my whole transaction from start to finish. It was about the quickest, easiest I ever ordered flowers.(Kate C., Mobile AL )

 

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For my daughter’s 21st, I decided she would like one of your gift baskets - it went down a treat!(Helen Womack, Washington DC )

 

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Your flowers were a hit! I got several baskets as centerpieces for a Thanksgiving themed office party. Many important clients were invited during the short week before Thanksgiving to partake of our good cheer. They helped set the tone for the party and spread the good feeling amongst them all. I didn't think it would make all that much difference, but I saw the setup before the flowers arrived, and then again after they arrived. I am amazed at the difference that just adding flowers makes to an office environment. It's like it was a real reception, instead of just a makeshift common area.(Wendy T., Richmond VA )

 

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I send thank you bouquets when I want to say thank you to people that I love. It is a good way to show them that you care about them. I am giving this piece of advice to everyone who needs to say thank you to someone. Say it by sending them flowers because the kind of thank you that comes with flowers is much stronger than any other kind of thank you.(Maxence G., Paris )

 

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Essex florist, MA Massachusetts - Flowers Essex MA - Flower Delivery Essex MA -Flower Delivery Essex MA

 

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