I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O. , Brooksville FL )

 

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Thank you for getting everything about my Mother's Day flower order right. My mother-in-law is a (ahem) terror about her relationship with my husband. I know the flowers that I sent to her probably won't change that. But my father-in-law called to say that her wife absolutely went gaga over them. Even she couldn't find flaws with how they were delivered or how they looked or the thought behind them. This could have only happened if you got everything right. (Mother's Day)(Heather M., Pine Bluff AR )

 

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Thank you thank you thank you! I can't believe you people came through for me again! The roses I sent to my wife are still going strong. They've lasted so long that I think she's forgotten what I did that I had to apologize by sending them to her at work. Maybe not. But still, they're around when I know that others would not have been by now. And she's happy, so I'm happy.(Victor S. , Tulsa OK )

 

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My father is still astonished he could arrange a flower delivery online, let alone that they made it to his fiancé’s!(Hugo Brand, Houston TX )

 

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My man hasn't a clue about flowers but the lady in your floral shop helped him buy a lovely gift basket for my birthday. Thank you!(Bradley Dobson, Scottsdale AZ )

 

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I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N., San Luis Obispo CA )

 

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We had a lovely centerpiece for our wedding, thank you for getting it exactly right!(Kim Singh, Anchorage AK )

 

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The laws of Mother's Day state that flowers must be given or there will be heck to pay. I heed those laws by migrating myself over to your website every June 1, just to make sure that everything will get where it's supposed to be on-time. This year, I was a little late, but to my surprise everything turned out OK. No laws broken.(Abigail S., Port Huron MI )

 

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I call a spade a spade, and I wouldn’t hesitate to tell you that you screwed something up or got an order wrong or something else like that. But the fact is, you’ve never let me down. I’ve ordered from you six times now, and no order has ever been messed up in any way. If you can satisfy an old curmudgeon like me, you must be doing something right.(Jack E. , Gainesville FL )

 

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You must get hundreds of orders in a day. It's nice to feel that every single order is given special attention. I know this because every single order I've done has been done right and has often been much more than what I ever expected.(Brenda I., Seoul )

 

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