You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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I wish more companies would have the same kind of attention to detail that you have. I am amazed at the quality of the flower arrangements you send - and I’ve sent a number of them now.(Frannie S., Round Lake Beach IL )

 

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I was there to see the flowers that I sent to my sister after she bought her first house. The colors were so dazzling, much more so than I thought they would be. And it turned out that they lasted a long time also.(Lulu P., Charlottesville VA )

 

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It does feel a bit off to be ordering from an American company, but I feel I must inform you that I am experienced with sending flowers using different sorts of companies, and there is really no comparison with regards to quality and promptness. I like to impress upon people how important they are in the life of my family, so it is a good thing to have a face such as yours for mine.(Nawal H., Cairo )

 

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I got half a mind to buy stock in your company, because I've had nothing but good experiences with it. It's been, what, about eight months and twenty orders, and everything's gone perfectly from me browsing to the recipient's thank you back to me. I have picky clients by the nature of my business, so I know that you're doing something right. A big thank you from me so you can know you're doing OK in my book.(Andy W. , El Paso TX )

 

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There’s a big smile on my granddaughter’s face because her birthday present arrived before her grandma did. The flowers were so big and bright, and beautiful, almost as big as she was! I got a lump in my throat when I saw them together, and that’s why I’m writing to you. You should know that people appreciate what you do.(Shirley H., Lorain OH )

 

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I have a lot of flowers to send now because I sent some to some of the business contacts I’ve made over the years. Now it’s come to my attention that those contacts I’ve sent your flowers to have been some of the best clients my business has ever had. Coincidence? Maybe, but I thought you should know that you’re making a difference to small business people like myself. The corporate gifts you offer really do the trick.(Tonya A., Killeen TX )

 

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My sister went into labor at 3:00 on Tuesday. I got the news and ordered flowers to be sent to her recovery room. Imagine my surprise when the labor lasted longer than the delivery time for the flowers. By the time little Nicole was in the world, she had some beautiful sunflowers greeting her.(Alicia I., Santa Fe NM )

 

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The flowers I received as I qualified as a pilot were sent all the way from Scotland by my parents, and I would like to thank the arranger who made the most wonderful gift basket.(Gemma M O'Neill, Chesapeake VA )

 

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Order flowers by morning, delivery by afternoon? I’m not used to these lightning fast deliveries. I feel kind of dangerous having all this power to be able to send flowers to anyone anywhere. LOOK OUT!!!(Olivia F., Brownsville TX )

 

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I don’t know who else to tell, so I’ll tell you. Our son was killed in Iraq this past year. The conflicting emotions I feel about this are unbearable. We were so distraught that we left most of the arrangements to my brother. He had the good sense to order the flower stands from you. which I never would have thought made a difference. My brother has never been one to display heartfelt emotion, but I felt it when those flowers were next to my son’s civilian coffin at the funeral home. It was not at all what I expected, and it was damn wonderful. I’m sorry, can I say that on your feedback form? I just wanted to get that off my chest. Thank you.(Delta F., Murfreesboro TN )

 

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I like that you have FTD and Teleflora specific arrangements as well as some of your own. The Teleflora bear is adorable, and I've sent it to many people I know. By all accounts it went over as well as it might have had anyone sent it to me. But no one sends it to me! Oh well. Thanks for all your efforts.(Paula D., McKinney TX )

 

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I heard about your website from some friends of ours who ordered from you several times and were very satisfied. Well, now I'm completely satisfied with the orders I've made over the last couple of months, and I've begun recommending you to other people. Just keep up what you're doing and you'll continue to get people like me to spread your story by word of mouth.(Attanasio C., Lee's Summit MO )

 

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As a busy working couple my husband and I don’t often have time to spend together outside of evenings and weekends. The flower delivery to my office last Thursday took me totally by surprise and I must admit to shedding a brief tear of joy, although I won’t be telling that to my staff! Thank you very much.(Sapphire L. Hancock, Augusta GA )

 

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I’ve been burned before by fly by night operations on the Internet. You can understand why I hesitated before purchasing anything. But I’m glad it all turned out and you are trustworthy enough to have won my business for the foreseeable future. I send a lot of flowers in my line of work, so I know what I’m talking about.(Jill B., Lubbock TX )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

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Thanks for giving some comfort to the family of my friend, now in the hospital. Her father took a turn for the worse and they had to go back again. No one knows how this will turn out, but at the very least the family knows that they have friends that they can count on should they ever want to talk or just need a shoulder.(Georgia V., Grand Rapids MI )

 

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Fairdealing florist, KY Kentucky - Flowers Fairdealing KY - Flower Delivery Fairdealing KY -Flower Delivery Fairdealing KY

 

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