A good way to tell if you're doing a good job is if you have repeat customers. I am what you might call an "extreme" repeat customer. I haven't counted the number of flower orders I've done with you, but it's a lot. There's a lot of people who need flowers, especially those who don't know why I continue to live on the other side of the world.(Joanne H. , Valparaíso , Chile)

 

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The hospital is not a fun place to be over the Holidays. I know, because I lived through it once. My dad spent last Christmas in hospital recovering from bypass surgery. So I wanted to send something to let him know we were all thinking of him. I wish I could have been there, but we're scattered throughout the world and we never really see each other during the holidays because traveling is so frightful nowadays. More often than not we see each other in the spring, celebrating nothing in particular, because it's much more bearable. I apologize if this sounds like my life story. All I really wanted to point out was that I thought the floral arrangement I send turned out wonderful. My mum clicked a few images for me to see, and I noticed how much fuller and more colorful they seemed than what I remember from the picture on your website. A pleasant surprise, thank you very much.(Abigail H. , Wollongong NSW , Australia)

 

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The two orders you delivered for me yesterday were beautiful, I was able to see both bouquets and would like to pass on my thanks to all concerned.(Christopher Keegan, Lincoln NE )

 

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I’m with the Guard in Iraq. I couldn’t be there on our anniversary, so when I sent flowers, I wanted to get it right. And you people got it right. I say I appreciate it when someone goes out of their way to do a good job, and you did a good job. There’s a man in Beaverton who appreciates the flowers I sent him, and I can’t say he’s happy about getting the flowers and not me, but we’re both appreciative that you helped us celebrate.(Phyllis S. , Madison WI )

 

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My husband's funeral was made more bearable by the stunning flower arrangements you made for the guests. My thanks.(Sophie Martin, Portland OR )

 

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I'm just going to take a minute here to say that I appreciate your professionalism and your effort as a business to get everything just right. I use your services often in my business to try and create favorable impressions with corporate clients, and you haven't let me down once. I also appreciate that you offer business-appropriate arrangements as well as some personally appropriate and whimsical arrangements for individuals. (Kristen H., Galveston TX )

 

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I’m used to buying flowers at a store. Usually I get them at a grocery store or a drugstore. I thought I’d try and order some online just for myself at first. They arrived on-time, they were beautiful, and they’re still going strong. I don’t see why people have such a hard time ordering things online, it was so easy.(Jeri L., Anchorage AK )

 

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If flowers can look that good all of the time, then your competitors are in the wrong game!(Sid Principal, New York NY )

 

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I still can’t believe that I was able to order flowers and get them delivered the same day. That’s just insane fast, and with no trouble at all.(Victoria R. , Asheville NC )

 

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I like getting and receiving flowers a lot. I mean, a lot! So you can guess what I loved about your website. All I have to do to remind my husband that he's still married is point and click. Then he gets my flowers and remembers why he's still in love with me. I don't like using my girl powers this way, but sometimes it has to be done. (Maria Q., Guadalajara )

 

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I don't know what I was thinking. I like to wander around when I go shopping, and the other day I happened into a florist, who had a special on a spring arrangement of irises and tulips. Though I often use your services for flower delivery, I was taken in by the price, and I sent some to my friend in Vancouver because she's going through a rough time right now. Well, I think you spoiled me for flowers, because I got a call from her when they arrived. She's didn't say anything bad about it, but I could tell from the tone in her voice that they weren't exactly glowing with radiance. Hmmmm, I thought. About a month later, things were still bad for her, so I decided to use you to send them (because I happened to be at home when I thought of it). The results were telling. She went on and on about how your flowers were so much better than the previous ones. She thought it could have been the time of year that accounted for the difference, but I knew better. I should have known.(Daniela D., Rochester NY )

 

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Your flower bouquets are stunning and after my mother's birthday flowers we have no hesitation in recommending you to everyone!(Rebecca Twidditch, Fort Worth TX )

 

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My fiancee and his friends, for some odd reason, decided to take a cross-country trip to California and back. Just to remind him why he's coming back, I decided to send flowers to him at each of their stops along the way. I sent a total of eight bouquets of yellow flowers, four over and four back. I know it completely embarrassed him in front of his friends, but I figured if he was able to withstand them for that amount of time in that situation, he was the right guy. He was the right guy. It took a lot of coordination to get it all right in the right places at the right time. Thanks for getting everything to where they needed to be.(Galen I., Bangor ME )

 

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I don't like to write testimonials, but I feel compelled to in this case. I have had so many bad experiences with gift deliveries that I was about read to give up. I saw the high marks that your site got from some comments on a rating site and I thought I would give it a try. Thanks for being such a great delivery service. I use you almost exclusively now, and I'm telling everyone I can how great you are.(Ann H., Corvallis OR )

 

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My husband sends his mother and aunts flower bouquets every birthday and Christmas, and they asked me to thank you. Thank you!(Nicola Stoddart, Lubbock TX )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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You should be very proud of the job you and your staff does in order to get everything just so. If the quality of your flowers and the promptness of delivery is any indication, your organization is something to be admired. You understand how business works, and I appreciate that my corporate gifts will be delivered and ultimately received in the spirit in which they were intended. I mean to say that since you are an Internet business, you are able to understand how other Internet businesses work and how much of an impression needs to be made in order to get and retain clients.(Angie D., Portsmouth NH )

 

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