I insist on fresh flower bouquets sent to my wife’s office every week; from there, I take a small sample and put them on my desk. I also make sure I have some in the courtroom to ease the atmosphere. You could say I’m a bit of an expert – a spray of chestnut blossom with white lilies is my favorite combination – but I know your personnel are far more knowledgeable than me, as you demonstrate on the phone each week!(George Askey, Wichita KS )

 

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Nevermind flower bouquets and dozen roses and other traditional flower delivery, give me gift baskets!(Olivia J.T. Black, Dallas TX )

 

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You come highly recommended by me to all my friends and family. Is there a way for you to tell me when they order something from you? Normally, they never listen to me, so I’d like to know when something I recommended actually worked out to their benefit.(Cara J. , Huntsville AL )

 

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Your company is a model for efficient distribution and information systems. There are many companies that a customer could go to in order to get flowers delivered somewhere. But you've made it very easy to do so, and in an interesting way so that people will come back and become return customers. This makes it ideal for corporate gifts and customers. Hats off to you. (Ruth-Anne O., Muncie IN )

 

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This is the sound of me being speechless. No really. My mother-in-law has been a bear since we got married, but birthday flowers that have so far lasted three weeks have put her in hibernation so to speak. I think she’s still waiting for something to complain about in order to give us a call, but it won’t be about the birthday flowers. We have pictures!(Dee G., Hinesville GA )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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I order from you all the time, and now I know why. I have to tell you that I was away on business recently and stopped into a flower shop near the hotel instead of ordering online. I ordered the same arrangement I usually get for each of my six nieces, Irises and white roses, but this time the flowers were not nearly as impressive. I got a call from my sister asking if I didn’t put as much thought into my gift for her daughter this year. I’ll never stray again, I promise!(Dara J. , Victorville CA )

 

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My mother was astonished with her birthday flowers, now my dad is thinking of getting her some Christmas flowers – he knows where to come for them!(Brenda Newman, Columbus OH )

 

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Our new manager insisted we take it in turns bringing flowers to the office each week. Unfortunately I forgot so rang you for a quick flower delivery - we had fresh flowers in under 90 minutes!(Lee Graham, El Paso TX )

 

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Ian, my husband, has bought flowers from you monthly for a year now, and sends his mother and aunts flower bouquets through you every birthday and Christmas. You make everything so easy!(Billie Booker, Fresno CA )

 

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There's only one way to describe how you handle flower orders and deliveries: TERRIFIC! I hope more people come to see that there is a true difference in quality in the work that you do, because I have been totally satisfied with the orders I've made. GREAT JOB!(Hannah C., Salisbury MD )

 

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I would never have thought to send flowers to my brother to congratulate him on getting a new job. Before I sent him flowers, I wouldn't have suspected that he liked getting them. Maybe he wouldn't have suspected that either. But that was his day when he first went to work. He had the flowers right in front of him as he described the view from his office window. I've never heard him more excited.(Tracy J. , Alexandria LA )

 

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My father died after a long bout with cancer. I wasn’t in the right frame of mind to make any sort of arrangements, so my husband did most of them. Looking back, I could see that he was upset also, and he’s not exactly the arbiter of taste that he thinks he is when he’s in the right frame of mind. So when the flowers arrived for the funeral, I was struck by how understated and tasteful they were, entirely appropriate for the occasion. Thanks for being a guiding light to him.(Jill L., Vero Beach FL )

 

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My daughter Susan loved the roses I bought from you, she says they brighten up an otherwise lonely flat.(Thelma Gregory, Austin TX )

 

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My lover was particularly touched by the dozen red roses I sent her, and we'll never forget this day. Thanks from us both!(Lorraine Brydon, Dallas TX )

 

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Your flowers made a very happy day for my daughter go seamlessly. Thank you so much!(Stuart Woods, New York NY )

 

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My husband's funeral was made more bearable by the stunning flower arrangements you made for the guests. My thanks.(Sophie Martin, Portland OR )

 

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