I was so sick to hear of my sister-in-law's mother. She died of emphysema. It wasn't exactly unexpected, but it was still a shock to the family. My brother has taken it a bit hard also. I really wish I could have been there, but circumstances prevented. I was glad that I could at least be able to send flowers to their house. They were very gracious about them and I think my brother was most pleased. I wish there was a better way I could have used your services, but sometimes sending flowers is the best thing you can do in a bad situation.(Nora S. , Auckland , New Zealand)

 

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The centerpiece - bouquet combination was wonderful. My father's new wife was stunned and they're both of course very happy! (Ellie Standing, Jersey City NJ )

 

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I have ordered flowers from online before, but I think I like yours the best. The vase is the clincher for me. The roses were great like I expected, but the vase was very nice and I can use it again for other things. I think you should advertise about that vase because it is beautiful all on it’s own.(Ynez M. , Lancaster PA )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R., Hagerstown MD )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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I, myself, have used many different flower arrangements on your order pages for occasions other than what is listed. I would say to other potential customers: "Don't feel limited by what you think may be true… go ahead and trust your instincts." That's good advice for everyone. Thank you for providing such a variety of arrangements.(Leslie N. , Billings MT )

 

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I’m used to buying flowers at a store. Usually I get them at a grocery store or a drugstore. I thought I’d try and order some online just for myself at first. They arrived on-time, they were beautiful, and they’re still going strong. I don’t see why people have such a hard time ordering things online, it was so easy.(Jeri L. , Anchorage AK )

 

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Thanks for delivering your flowers so early in the day. It was perfect for the lunch date that I had with a new girl that I wanted to impress. She was definitely impressed and it set the tone for the rest of the day. I owe you a lot beyond what I paid for the flowers.(Jennifer P. , Anniston AL )

 

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After sending a number of flower orders with you, I am compelled to ask how you make each one of them special. I have ordered the same arrangement more than once and each time the arrangement was unique and beautiful each in its own sort of way. There's no mass production involved. Thank you for being unique in your industry(Luanne W., Bay City MI )

 

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I was astonished to discover I can order a flower delivery internationally, but not as surprised as my father in Kufstein, Austria, who for some reason still maintains the flowers were flown over from the USA!(Doris M. Meier, Rochester NY )

 

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