I order from you all the time, and now I know why. I have to tell you that I was away on business recently and stopped into a flower shop near the hotel instead of ordering online. I ordered the same arrangement I usually get for each of my six nieces, Irises and white roses, but this time the flowers were not nearly as impressive. I got a call from my sister asking if I didn’t put as much thought into my gift for her daughter this year. I’ll never stray again, I promise!(Dara J., Victorville CA )

 

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If there's a better way to send flowers, I would be frightened to see it, because the level of customer service you provide can be downright scary. In a good way.(Dorrie E. , Bristol TN )

 

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The centerpiece you created for the recent wedding of M. Robson and J. Willard was absolutely outstanding. Never have flowers looked as vibrant and pulsating as they did that day, with the white lomey off-setting everything beautifully. A job done perfectly!(Chahel Rokeya, Raleigh NC )

 

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My wife and I run a restaurant so it's good to get time off when we can - last weekend I took her away and had some of your fine flowers delivered to the hotel - they helped start off a perfect weekend!(Dave Moores, Memphis TN )

 

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Thank you thank you thank you! I can't believe you people came through for me again! The roses I sent to my wife are still going strong. They've lasted so long that I think she's forgotten what I did that I had to apologize by sending them to her at work. Maybe not. But still, they're around when I know that others would not have been by now. And she's happy, so I'm happy.(Victor S. , Tulsa OK )

 

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I like that you have FTD and Teleflora specific arrangements as well as some of your own. The Teleflora bear is adorable, and I've sent it to many people I know. By all accounts it went over as well as it might have had anyone sent it to me. But no one sends it to me! Oh well. Thanks for all your efforts.(Paula D. , McKinney TX )

 

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My father died after a long bout with cancer. I wasn’t in the right frame of mind to make any sort of arrangements, so my husband did most of them. Looking back, I could see that he was upset also, and he’s not exactly the arbiter of taste that he thinks he is when he’s in the right frame of mind. So when the flowers arrived for the funeral, I was struck by how understated and tasteful they were, entirely appropriate for the occasion. Thanks for being a guiding light to him.(Jill L., Vero Beach FL )

 

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Thanks for taking my order and running with it. I ordered the tower of fruit basket to send to my sister in the States. In St. Louis, actually. I know there is a problem with sending produce from country to country, but from what I understand of FTD and other wire services, you actually do all of your business within the country of delivery. I think this is a major benefit of delivery services like yours, and I think this is a very good reason to send gifts this way. I don't know if there's a similar rule about flowers and plants, but I really don't need to know if I order from you, now do I.(Shea G. , Bristol , United Kingdom)

 

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I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D., Juana Diaz PR )

 

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My little girl is sick in hospital and sadly will never return. Your flowers have helped us brighten up her final days and remember, as we watch them die, that everything lives in a cycle. I will at a later date visit your floral shop and thank you personally.(James Brun, Greensboro NC )

 

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I really cherish the memories that Valentine's Day has given me throughout the years. This year was no exception, as I sent a vase of your roses to my partner of fifteen years while she was at work. I guess we both had the same idea, because she just happened to send me roses from your website. What are the odds that two people would use the same place to send the same kinds of flowers to one another on the same day? We're more alike than I thought.(Susan L. , Westminster MD )

 

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Though I am far away from my friends, it's nice to know that I can let them know I am thinking about them in a time of sadness and loss. Flowers are so much more tactile and have more substance than cards or electronic messages, like they are stand-ins for you. It's something they can move around and focus on in order to get the kind of feeling that I hope I would provide were I there. I'm glad that you can help me express my sympathy for the family in this way and that I can do it much more easily than if I were to go there myself. That sounds horrible, I suppose, but my feeling is that it does no one any good if I were to go there for just a gesture when I can send something in my stead. (Jenny K. , Escuintla , Guatemala)

 

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There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M. , Oxnard CA )

 

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I always try to use FTD when I can, but I usually look for someone who will be able to handle my orders correctly on a consistent basis. Well, I've found you, so I'm more than pleased to see that you also use FTD. I am looking forward to ordering now that I've found a good business partner.(Francisco D. , Wichita KS )

 

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I don't know if you keep records on these or if you remember me or anything like that. My name is Kathy [U....] and I sent a note to you about two weeks ago that I thought your ordering system was nice before I ever sent anything. Well, let me say that the delivery of the flowers to my parents in Oregon was just as satisfying as the ordering process. The blooms were wonderful and they're still wonderful these two weeks later. My mother thanks you also.(Kathy U. , Mission Viejo CA )

 

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Our recent one-off musical performance of Seven Brides for Seven Brothers required the most astonishing number of flowers to be arranged on stage. Your flower delivery was early enough to give us plenty of time for dress rehearsal and iron out the various dance steps that would have been affected by the new flowers. And as for the visual spectacle that night! Tremendous!(Carlos Reyes, Madison WI )

 

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For my wife's 40th I bought her one of your gift baskets - she loved it, thanks!(Jackson Hughes, Memphis TN )

 

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