I've been a customer of yours for almost two years and I can't think of a time when one of my orders was messed up just a tiny bit. I have worked with a lot of companies like yours for different products, and I can't think of a single other one that I can say that about. Flowers either must be very easy or your flower services must be very good.(Allie I., Tuscaloosa AL )

 

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I always try to use FTD when I can, but I usually look for someone who will be able to handle my orders correctly on a consistent basis. Well, I've found you, so I'm more than pleased to see that you also use FTD. I am looking forward to ordering now that I've found a good business partner.(Francisco D., Wichita KS )

 

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I don’t usually comment on things I’ve ordered like this. Or usually it’s just to complain. I wanted you to know that I didn’t have much expectations when I ordered. But what I got knocked my socks off. The sunflower cornucopia was for a table centerpiece for dinner. I got so many comments on it, I was so pleased! Thank you for making my dinner table memorable for so many friends and family.(Tammi F., Pensacola FL )

 

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I don't get around as much as I used to. Let me explain. I am now in a wheelchair because of a degenerative disease. I find that I am relying more and more on Internet services to help me do day-to-day things. I have used a good number of online flower delivery sites, but yours is clearly the best. You have an advantage in the layout and usability of your website and also of the selection you have for people to choose from. I also noticed that you tend to be a bit faster than other places. I appreciate all the work that must go into doing things like that as well as you do, so I'd like to say thanks.(Madeline P., Elmira NY )

 

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What a great customer service team you people have. All just for flowers from a schlump like me to his wife. You’ve really got a smooth operation going on there.(Lou J. , Atlantic City NJ )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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I have ordered from you a few times now, but I was really stressed about my parents' anniversary. I should have known that you would have done as excellent a job as you did. You have a customer for life!(Pauline C., Boise City ID )

 

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My daughter arranged a flower delivery 30th birthday; the flowers were lovely, a big thank you to you all.(Henry Armitage, Indianopolis IN )

 

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I'm so glad I found out about you. Sending your flowers to my friends as a thank you gift has almost become an occasion to solicit thank you notes. I could be the most popular person among all my friends because the flowers were so wonderful.(Lindsey N. , Longview TX )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R. , Hagerstown MD )

 

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