The diner I work in takes a flower delivery from you weekly so as to brighten the place up a bit – I’d like to thank you personally however, it makes the place so much nicer to work in!(Margaret Windsor, Oklahoma City OK )

 

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There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M. , Oxnard CA )

 

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I don't get around as much as I used to. Let me explain. I am now in a wheelchair because of a degenerative disease. I find that I am relying more and more on Internet services to help me do day-to-day things. I have used a good number of online flower delivery sites, but yours is clearly the best. You have an advantage in the layout and usability of your website and also of the selection you have for people to choose from. I also noticed that you tend to be a bit faster than other places. I appreciate all the work that must go into doing things like that as well as you do, so I'd like to say thanks.(Madeline P., Elmira NY )

 

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Your company is a model for efficient distribution and information systems. There are many companies that a customer could go to in order to get flowers delivered somewhere. But you've made it very easy to do so, and in an interesting way so that people will come back and become return customers. This makes it ideal for corporate gifts and customers. Hats off to you. (Ruth-Anne O. , Muncie IN )

 

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Christmas was very beautiful this year thanks to you. I love all your holiday choices, but it was hard to choose. (Ted C. , Akron OH )

 

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My daughter had a piano recital while I was on a business trip in Florida. It nearly killed me that I couldn’t be there. The flowers you sent didn’t nearly make up for what I missed, but it was the next best thing. When I got back, I was almost in tears that I missed it, but all she could talk about were the flowers.(Mary N., San Rafael CA )

 

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My clinic takes a weekly delivery of flowers to generate a feeling of healthiness and wellbeing, and your flower delivery is so prompt that the flowers are delivered at their most potent and as such create the desired atmosphere of comfort we require.(Henry Gold, Jersey City NJ )

 

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I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V. , Seaside CA )

 

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Your staff are always charming and polite to me, and patient and helpful both when I order and when you deliver. I love your young flower delivery girl too, an absolute poppet!(Kenneth H. Crabtree, Bakersfield CA )

 

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Let me paint a picture for you guys who just royally screwed up with your women. Do you say I'm Sorry, or do you say I'm Sorry with flowers? Which do you think works better? Hmm? Try it even when you haven't done anything. Mark down the response as an experimental effect and then try it again in a couple of months. Trust me. This stuff is science. Oh, by the way, the flowers you people deliver are terrific.(Lucas L., Jaffa )

 

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