My daughter's wedding anniversary is right around Mother's Day, and I've always had a hard time getting gifts and flowers to arrive on time. I had just about given up, but am I glad I found out about your online ordering! Not only did the flowers arrive on-time, but my daughter actually called me to thank me about it.(Dina D., Fort Wayne IN )

 

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The centerpiece you created for our wedding was the most beautiful I've seen across many weddings over many years - a deep thank you!(Lea Rosen, Portland OR )

 

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The centerpiece - bouquet combination was wonderful. My father's new wife was stunned and they're both of course very happy! (Ellie Standing, Jersey City NJ )

 

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I would like to thank you for the flowers that you send to my brother. He works in a big building in Santiago that has usually a lot of delivering mistakes. I was very worried about the flowers that I sent to him. But the person on the phone assured me it would be OK. I was still worried. Until I got the message that the flowers were delivered to the right place. My brother was so surprised, he could not stop laughing at me for sending him flowers. He said no one has ever given him something so beautiful. I have been in the US for a long time. This was like extending a hand to him from the other part of the world. Thank you.(Donna J., Evansville IN )

 

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You should be very proud of the job you and your staff does in order to get everything just so. If the quality of your flowers and the promptness of delivery is any indication, your organization is something to be admired. You understand how business works, and I appreciate that my corporate gifts will be delivered and ultimately received in the spirit in which they were intended. I mean to say that since you are an Internet business, you are able to understand how other Internet businesses work and how much of an impression needs to be made in order to get and retain clients.(Angie D. , Portsmouth NH )

 

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Thanks for being a part of our family hannukkah celebration. Though my father doesn't allow flowers at the table for it, they were all over the living room, courtesy of my mother. When I ordered them I had no idea that they would last through the whole holiday. Thanks for working with such quality people that produce such quality things.(Norma G., Dover NH )

 

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Thanks for making our Chanukah special this year. It's so difficult to find holiday arrangements that are not Christmas related. Not that there's anything wrong with that. I got more comments on the flowers than I did anything else.(Barbara G., Joplin MO )

 

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It seems strange to me that here in the tropics it can be trouble to find some kinds of flowers. But it's just like up there in the US with tropical flowers. Sometimes you need cold weather to grow some of these varieties of roses and asters. It's interesting the differences that climate makes. I like to order from you because you are so reliable and have a diverse selection. I also like that I can order from you when I'm down here and you're up there. Thanks.(Gabriella R. , Bogotá , Colombia)

 

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After my last order from you I realized that I normally go to three grocery stores to get all the food for my family, four different drug stores, at least two departments stores for appliances, and we have a rotation of five or six different restaurants we go to and are happy with. But I only use you guys to send flowers, balloons, and gifts. You are really a one-stop shop.(Candice M., Lakeland FL )

 

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There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M. , Oxnard CA )

 

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I'm going to say that you folks have definitely got what it takes to keep you promises about delivery and freshness. I admire you for that and I am going to use you many times throughout the next year to send flowers to just about everyone I know.(Sarah F., Santiago )

 

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I really like the FTD gift baskets you have available. Especially the ones with fruit. I think the only time my parents ever have any fresh fruit is when I send them a gift basket a couple of times per year.(Liz J. , Texarkana TX )

 

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I wanted to give you some feedback. I don't have any feedback, though. My only feedback is to say that sending flowers is very easy and very little trouble. I can send gifts to China and America in the same order. It is a crazy world, but it is good that I can do this through you. (Ravin U. , Kuala Lumpur , Malaysia)

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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My father recently retired and as he received his gift he handed over a large flower bouquets from yourselves to his secretary who has worked for him for 25 years - she was close to tears, they were smashing!(Rakesh Kumar, Boston MA )

 

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Thanks from my sister and I for sending such wonderful flowers to our mother in the hospital. She was overjoyed to see them and us. There were a few other vases of flowers there, but yours outshined them all.(Olive N. , Medford OR )

 

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I don’t know how you did it, but not only did you help me resolve a persistent credit card issue with my card company, you also found time to deliver the flowers I ordered in time for my niece's first violin recital. I think we were still on the phone when the delivery went through. Now that's service!(Tania E., Bloomington IN )

 

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