I wish I could give you some suggestions on how to improve, but the fact is I can't think of anything you could possibly improve on. (Cammie J., Kenosha WI )

 

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My status as a second daughter in my family means that I am usually the left out one. I’m forced into the kitchen with my mother and aunties even though I have no idea how to cook. Although I have to say that my gift of flowers and balloons to the mistress of the house didn’t get me out of kitchen duty, it did get me some extra time with the men in the family as they were impressed I was able to spend so much on a deceptively gorgeous gift. My dad even mussed up my hair like he does my brothers. Score one for women!(Pat L. , Bangalore , India)

 

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If there's a better way to send flowers, I would be frightened to see it, because the level of customer service you provide can be downright scary. In a good way.(Dorrie E. , Bristol TN )

 

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A bunch of flowers makes a noticeable difference to any table – or maybe it’s just when I buy from your florist?(Josie Jones, Charlotte NC )

 

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I decided to send flowers to myself on my birthday this year. It wasn’t exactly my idea of a perfect gift -- I would rather get flowers from someone else in my office, but that’s a different story. I’m so glad that I did because I almost forgot about them when they came. I was surprised at just how much the flowers brightened my day and lifted my mood.(Taylor A., Lafayette LA )

 

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Your gift baskets are perfect for any occasion and we have no hesitation in recommending you to anyone. (Jill Lindley, Aurora CO )

 

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You provide more joy and good feeling to people than just about anything I can imagine. I hope you know that you are increasing the amount of kindness in the world. People who get your flowers are more likely to feel better, and are in turn more likely to do nice things for other people. So really, you're doing your part for world peace! Yeah, I guess that's a stretch, but sometimes getting flowers helps a great deal when you're going through something.(Mark L. , DeKalb IL )

 

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I love the idea of the vineyard basket! My cousin lives near Napa Valley, so what am I going to do, send her wine? The basket has all the other stuff that goes with wine, and very good stuff I might add. Even the basket itself is lovely.(Holly M. , Rock Hill SC )

 

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There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M. , Oxnard CA )

 

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Every year, I've sent my wife roses for Valentine's Day. This year, I decided to do send something different. You know, just because. I still sent all red flowers, but just not roses. I knew she would like them, but I didn't know she would be so thrilled with them. She said it showed that I didn't do things on autopilot, that I actually thought about the present. Who knew? You make it easy to think about such things because there are so many choices. Thanks.(Dave G., Baton Rouge LA )

 

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All I really need in a florist is to be able to deliver from point A to point B. I'm glad that there's someone out there who's able to do that and also can do it with a little style thrown in. I appreciate your extra efforts and the lengths you go to in order to keep a customer satisfied. Thanks.(Nick Q. , Columbus OH )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R., Hagerstown MD )

 

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I tried many things before I sold my first house. The thing that did it was your flowers. I don't know if it was the showiness of the flowers or the homeyness or some good mojo, but whatever you do, keep on doing it. Ever since I sold my first house, I've been ordering flowers from you for every showing I've done. My rate is around 80% by the second weekend so far (but who's counting). So all I want is to get those bouquets to keep on coming. Thanks.(Michaela J., Colorado Springs CO )

 

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It's great to be able to remain in contact with people back home, especially when I'm able to send happiness in the form of flowers. I'm glad that there is a resource like you that a "displaced" American can turn to when I want to send flowers to someone half-way around the world. It's a good feeling when they tell me they received the flowers and they love them (which they always do), and it's always a good feeling to know that I can do this whenever I want.(Philip E., Helsinki )

 

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If anyone gets to read this, please listen to me: FLOWERS MAKE A DIFFERENCE. I won't go into detail about why I needed to send flowers to my wife, but let's just say that she forgave me on the spot and our marriage is better for it. (Niles O., Greeley CO )

 

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Thank you for being a company of integrity and keeping your word. I don't like to buy things off the Internet. Really I do it only when I have to. Well, now I find that I had to, so I looked you up, found out how easy it was to use and I ordered something for my brother, who's "finding himself" or something in Anchorage, AK. It's good that at least he has e-mail, because I heard about how nice the plant makes his place look within a couple of minutes of him receiving it.(Fran K., Florence SC )

 

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Your sensitivity in assisting with the arrangements for my wife's funeral, coupled with the flowers you arranged helped make a sad day one of go smoothly.(Emlyn Epson, San Francisco CA )

 

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