Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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Every April, I dread having to pick a gift for my mother on Mother's Day. She's so impossible to gift. She hates to go out to restaurants and she doesn't like jewelry (that she never nears). Last year that all changed when I used your website to get her Mother's Day flowers. It was like I had solved a Chinese puzzle. She opened up and actually gave me a warm smile. It was one of the most amazing things I've ever seen. This year, my strategy will be the same. Order from you and watch her melt.(Amber T., Lawton OK )

 

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My guitarist son has taken to slipping a single red rose between the strings on the headstock when playing live - I suspect the sale of roses will be increasing!(Janis T. May, Albuquerque NM )

 

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Some genius put me in charge of the flowers for the funeral of one of my classmates. I don’t mean to sound like it wasn’t a big deal, but I was surprised at how easy it was to just choose something that looked good and have it delivered. And then it looked just as good when it arrived. Then I looked like the genius.(Norma B. , High Point NC )

 

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The best way to express my appreciation for getting the flowers to a mourning household is to order more, I guess. I've used you in the past for happy things, like weddings and birthdays, but this time, when I wanted to express my sympathy, you were there for me. I'm glad you have such a selection that there are many different occasions that I can order from you for.(Eliza E. , Decatur AL )

 

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Good gracious! Just about everything went wrong with my sister's wedding. It was her third marriage, and I don't know what she was expecting mixing her dogs in the ceremony with the swans in a makeshift pool. It might have been funnier if I wasn't trying to hold it all together. Maybe I'll laugh about it someday. I wanted to tell you that despite the various disasters, your flowers came through with flying colors. It was something that I and the guests and the wedding party could all fix our hopes on for the day and it just about saved everyone from a total breakdown. Dear God in Heaven, I hope you people don't go away by he time she gets to her fourth.(Sandy T., Springfield IL )

 

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Thank you for being a part of a beautiful service for my dad’s funeral. The flowers you we able to deliver were very tasteful and exactly appropriate for the occasion. He would have liked them very much.(Catherine B. , Danbury CT )

 

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Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O. , Little Rock AR )

 

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My father is still astonished he could arrange a flower delivery online, let alone that they made it to his fiancé’s!(Hugo Brand, Houston TX )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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Frankclay, MO Missouri - Flowers Frankclay MO - Flower Delivery Frankclay MO -Flower Delivery Frankclay MO

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