I got half a mind to buy stock in your company, because I've had nothing but good experiences with it. It's been, what, about eight months and twenty orders, and everything's gone perfectly from me browsing to the recipient's thank you back to me. I have picky clients by the nature of my business, so I know that you're doing something right. A big thank you from me so you can know you're doing OK in my book.(Andy W. , El Paso TX )

 

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The best way I can express my appreciation to you for delivering my mother's flowers on time for Mother's Day is to order more flowers for Father's Day. It's great because I can say it's a gift for my Dad, but my mother will be the one to enjoy them, and I'll get mom points. You have to understand that mom points are more valuable than dad points. Thanks.(Joan S., Lodi CA )

 

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You gave us great customer service, and I’d like to thank you personally for the roses you sent – I was able to see my mom smile for the last time.(Rena Summers, Fort Wayne IN )

 

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Thank you so much for the care you put into the arrangement and order of the flowers that I sent to my sister in the hospital. She and her new baby, Jeromy, are doing fine and are enjoying the flowers. Her husband Rick was there also, but we won't talk about him. I saw them sitting in a preferred position on the table next to her. It was very gratifying.(Michelle C., Slidell LA )

 

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I saw the Yellow and Lavender delight flower arragnement of daisies, roses, and -- of all things -- larkspur. It reminded me so much of my mother that I just ordered it for her birthday on the spot. She loves those colors, and she loved those flowers. It was special for both of us as I heard her voice on the phone. Thanks.(Julia R. , Jefferson City MO )

 

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I'm glad I found a florist who is able to handle large orders. I've been using you for sending flowers here and there for various occasions, but I recently got swindled into the job of providing the flowers at a wedding. It was hectic, but with your help we got it done, which is more than I can say for the caterers.(Harriet S. , Bethlehem PA )

 

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My confession is this: you weren't my first choice for sending flowers, but you were recommended by my assistant, who I guess had had a good experience. I wouldn't have even told you about this, but my initial hesitation was based on the my experience with other Internet delivery companies. I'm glad I was wrong about you, and I'm glad my assistant was right. I don't know if your partnership with FTD was responsible for that (I don't think that really has much to do with it). All the flowers got to the right places and within the right timeframe.(Patricia R., South Lyon MI )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

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I really cherish the memories that Valentine's Day has given me throughout the years. This year was no exception, as I sent a vase of your roses to my partner of fifteen years while she was at work. I guess we both had the same idea, because she just happened to send me roses from your website. What are the odds that two people would use the same place to send the same kinds of flowers to one another on the same day? We're more alike than I thought.(Susan L., Westminster MD )

 

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You gave us such wonderful customer service, and I’d like to thank you personally for the lilies you sent – it gave us the chance to see my sister smile one last time.(Jackie Hill, Chicago IL )

 

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