I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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I usually look for the FTD affiliation, but I recently realized that this is not enough to ensure the accurate delivery of the flowers that I send. Thank you for restoring my faith in Internet retail flowers.(Tom S. , Arica , Chile)

 

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My mom and dad have been married for fifty-seven years. I have never seen the tears in my mothers eyes that I did when she got flowers that I ordered from you for their anniversary. I couldn’t believe how much those flowers had affected her. Thank you.(Tracey N. , Winston-Salem NC )

 

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Mother's Day is one of those days where it seems I have too many mothers. I have to send something to my step-mother, my grandmother, my step-grandmother, my grandmother on my father's side, my sister (who is a new mom), my mother (of course), and my god-mother. Did I leave anyone out? Sheesh. Anyway, thank you for making Mother's Day a little easier to deal with. Point, click, click, click, click, FTD, blah blah blah... you get the picture.(Eliza P., Springfield OH )

 

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Thank you for helping my sister-in-law celebrate her 30th birthday in style. She's never really been a part of our family in any meaningful way, even though she tries I think my brother has managed to shield her from much of the family nonsense that might help bring us closer. This year, I ordered flowers from your site, and our older sister did as well. We all got together for her birthday, without my idiot younger brother, and we realized that the flowers helped break the ice when we got there. She loved them and started crying because she appreciated the gesture so much. It was very touching and it got us all together emotionally. (Krystal Z., Morgantown WV )

 

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My new husband and I would like to thank you for the wonderful job you did on my centerpiece and bouquet, as well as my Aunt Lucy’s funeral the following week. Having to deal with you twice for very different purposes was made much easier by the professionalism of your florist shop personnel. You have our heartfelt thanks.(Hannah M. Middlemas, Atlanta GA )

 

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Thanks for being a competent business resource and not just some cutesie floral delivery outfit. No offense intended. I appreciate the work you put in to make sure that all orders get completed competently, and that is why you're good for businesses to use. I've sent many gifts and flowers and have had no reason for complaint. It's great being able to work with you.(Marion V. , Springfield MA )

 

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Is Mother's Day really supposed to be this stressful? I'm glad there is a site like yours where I can really do something useful about Mother's Day, and still feel like I've done something nice for someone else. You've let a little bit of air out of my stress balloon, so for that I am grateful.(Nora L., Iowa City IA )

 

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I order from you all the time, and now I know why. I have to tell you that I was away on business recently and stopped into a flower shop near the hotel instead of ordering online. I ordered the same arrangement I usually get for each of my six nieces, Irises and white roses, but this time the flowers were not nearly as impressive. I got a call from my sister asking if I didn’t put as much thought into my gift for her daughter this year. I’ll never stray again, I promise!(Dara J. , Victorville CA )

 

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I just wanted to say thanks for your excellent service. You probably get a lot of husbands like me who have no idea what to get their wives for their anniversary, and flowers seems like such a fall-back position. But she was really impressed with the flowers she got - it wasn’t just a polite thank you, if you know what I mean.(Jared O. , Denton TX )

 

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