I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O. , Brooksville FL )

 

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I've been ordering flowers from you for a long time now, and I just noticed that you are affiliated with FTD. I didn't realize that even when I started ordering from you. I'm just glad that all my orders are done perfectly and that everyone I've talked to who's received a gift from you has been really happy with it.(Violet E., Charleston SC )

 

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I have been sending your flowers for about a year now, but I recently started sending gift baskets. Especially the fruit baskets. By all accounts, the recipients of these gifts are just as thrilled with the gift baskets as they are with the flowers. So whatever you're doing, do it more!(Brenda E., Logan UT )

 

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I'll say this to you, if you can make a website that is easy enough for my father to use, you've really accomplished something. He's a total technophobe, so it was such a surprise when I saw your name on the delivery. I thought to myself, "You mean my dad used the Internet successfully?" It was a revelation. Now that I am ordering from you, I see how he might have been able to order from you will no trouble at all. My whole family are now customers of yours!(Sharon T., Sherman TX )

 

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Your website is so easy to navigate and all the links actually WORK!!! Are you aware how wonderful this is for the average user, like me? I can't believe how many times I've been on a website and there were programming mistakes so bad that I couldn't complete the order. I guess this is one of those thank you's for actually doing your job, but you should know that actually doing one's job is not a given in today's marketplace.(May K. , Ocala FL )

 

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My mother talks about the flowers that I sent her for Mother's Day two years ago. I used you guys then, and someone else last year. She doesn't talk about those. That's the best case for going to you when I need to send flowers, and it'll happen again this year.(Jasmine B. , Bellingham WA )

 

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I don't think it's entirely fair that all my friends and family get to see the lovely flowers that I order from you, and I get to see bupkus. Not even a lousy picture. Sheesh, you'd think someone would take the hint and at least send me something. I hear from them about how wonderful and lovely my gifts are by calling me and sending me e-mails, but do they take a picture, or better yet, send me flowers back? It's a thankless task being as nice as I am. Oh, well. At least your task isn't thankless. How do I know? Because I'm saying thank you right now!!!!(Delia C., Tucson AZ )

 

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I've been a customer of yours for almost two years and I can't think of a time when one of my orders was messed up just a tiny bit. I have worked with a lot of companies like yours for different products, and I can't think of a single other one that I can say that about. Flowers either must be very easy or your flower services must be very good.(Allie I., Tuscaloosa AL )

 

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Is there a better way to celebrate Valentine's Day than with flowers? It's the quintessential red roses day, and I send them out to my girlfriend every year. Sadly it is not the same girlfriend every year, but maybe if I start to remember their birthdays it would make it easier. Valentine's Day is much easier to remember. It's always on the same day. Oh well. Thanks for helping me out.(Greg A., Toledo OH )

 

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I found you on the Internet and thought straight away of sending flowers to my cousin in Florida who recently gave birth to triplets. She sent me a photo by email of her new arrivals and the flower delivery – they were as beautiful as my new cousins!(Mari Tanaka, Saint Paul MN )

 

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