It does feel a bit off to be ordering from an American company, but I feel I must inform you that I am experienced with sending flowers using different sorts of companies, and there is really no comparison with regards to quality and promptness. I like to impress upon people how important they are in the life of my family, so it is a good thing to have a face such as yours for mine.(Nawal H. , Cairo , Egypt)

 

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Would you believe that I’ve never sent flowers through a florist shop before? I used to have my own garden but I’ve become too unsteady for gardening – a big thank you for enabling me to send my son and his wife a lovely bunch of flowers on their wedding anniversary. You should have seen the look on their faces!(Belle B. Watson, Vancouver Canada )

 

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There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M., Oxnard CA )

 

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I can't believe you have same day delivery. I've actually done it a couple of times and I still can't believe it. At lunch, I ordered a vase with red roses for my husband. And he got them while he was still at work. You people are incredible. Thank you!(Bev I. , Newark OH )

 

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Thank you for the Chrysanth's you sent my grandmother she loves flowers but yours seemed to make her smile more than ever!(Gia Mount, Austin TX )

 

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People should know about retailers like you. I was so impressed at how you handled my whole transaction from start to finish. It was about the quickest, easiest I ever ordered flowers.(Kate C., Mobile AL )

 

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You have my most sincere appreciation. The flowers I ordered for my father's funeral were as tasteful and wonderful as you said they would be. He would have said he hated them, of course, because he didn't like displays of affection like that, but I know deep down in his heart he would have liked them.(Emma R., Ann Arbor MI )

 

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If there was one thing I would suggest that you change it's the pictures on your website. You need more vivid colors and more impressive foliage. The truly fantastic flowers that my parents get from you (from me) aren't really represented by the pictures on your website. They're nice and all, but they don't exactly capture just how fantastic they will be when they arrive.(Helena F. , Decatur IL )

 

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I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D., Juana Diaz PR )

 

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I just wanted to say that my mother loved the plant basket you sent to her. She goes on and on about it now and I can hear the lump in her throat over the phone. I wish I could have been there, but the gift was the next best thing.(Susanne A. , Laredo TX )

 

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