You delivered a magnificent flower arrangement to my mother, who was delighted with them. They brought a smile to her face that I had not seen since she fell ill. The flowers arrived at the hospital today and people are still stopping by her room to admire them.(Henri T. De Reines, Mobile AL )

 

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I was first attracted to your site because of your descriptions of the flower meanings. I’m in the flower trade (OK, I’m a delivery guy), and I didn’t know half the stuff that was on there. Last year, I ended up getting daisies and ivy (marriage and loyal love) for my anniversary. I’m ashamed to say that I didn’t use your site to order. The ones I got were OK, but I felt a little guilty for not ordering from you. This year, I finally ordered that same combination from you. It was a special order, so I talked with one of your service people. I was impressed with them, but that’s not why I’m writing. Both my wife and I were blown away with how much better and more professional your arrangement looked than the one I got last year. I’m glad I finally ordered something from you, and I wanted you to know that.(Ross C. , Modesto CA )

 

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Your website is so easy to navigate and all the links actually WORK!!! Are you aware how wonderful this is for the average user, like me? I can't believe how many times I've been on a website and there were programming mistakes so bad that I couldn't complete the order. I guess this is one of those thank you's for actually doing your job, but you should know that actually doing one's job is not a given in today's marketplace.(May K. , Ocala FL )

 

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I just wanted to say thanks for your excellent service. You probably get a lot of husbands like me who have no idea what to get their wives for their anniversary, and flowers seems like such a fall-back position. But she was really impressed with the flowers she got - it wasn’t just a polite thank you, if you know what I mean.(Jared O., Denton TX )

 

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A big thank you to whoever is behind your operation. My nervousness at ordering things off of the Internet was unfounded and unwarranted. I have a good deal to be thankful for this year, including the reliability of your delivery operation. My son off in America studying his breeches off gets American plants for his off-campus apartment directly from his mum and myself. I understand they help clean the air, and believe me, his flatmate will thank us for clearing the air around him.(Ian P. , Dublin , Ireland)

 

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My Aunty June's flowers were lovely and looked wonderful that evening as we played bridge.(Mandy Riley, Seattle WA )

 

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My kids love sending flowers and look for something different to send their grandmother in hospital whenever we pass your florist shops!(Fiona Kettlewell, Colorado Springs CO )

 

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I never imagined flowers could look so remarkable. My wife was delighted with them, and I'm back in her good books!(Kathryn Trodden, Madison WI )

 

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If there was one thing I would suggest that you change it's the pictures on your website. You need more vivid colors and more impressive foliage. The truly fantastic flowers that my parents get from you (from me) aren't really represented by the pictures on your website. They're nice and all, but they don't exactly capture just how fantastic they will be when they arrive.(Helena F. , Decatur IL )

 

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There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M. , Oxnard CA )

 

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