As a society, we tend to send flowers out of feelings of guilt for not being in a place we would normally be. Before the advent of automobiles and airplanes, we wouldn't stray too far from home (except in a few cases), and so we didn't have a need for sending gifts through the mail, or the Internet, or using FTD, or some other wire service. But we are products of our times, and because even nuclear families are so far flung, and because husbands and wives often live and work on different continents from one another, we have this need to send gifts to one anther in lieu of being there. What we're acknowledging is that we usually do what we can to make compromises between how we would like to live and how we would like to be close to one another. It's apparently socially acceptable to be apart like this as long as we can send each other things that remind us of this emotional connection even though there's no physical connection. ROCK ON, BROTHER!!!(Rey V., Nagoya )

 

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You have to tell me your secret. How come my delivery of flowers arrived right on time when others didn't arrive at all? I assume we all used FTD affiliated places, but only I used you. There was a snowstorm and not even the phones were working. I didn't even know they had arrived until a couple of days later when my friend called around to let everyone know she was OK. I had to write and tell you that.(Eliza N. , Lexington KY )

 

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I like all the flowers that I can send to all my family. I can send them to the USA and I can send them to everywhere inside Argentina. Unlike many people here, I am doing OK because of my business, but I am not that OK that I can go out and buy the florist. But, I can share what I have with my brother and his family in the USA, and sometimes they can do the same.(Allesandro R., Buenos Aires )

 

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My confession is this: you weren't my first choice for sending flowers, but you were recommended by my assistant, who I guess had had a good experience. I wouldn't have even told you about this, but my initial hesitation was based on the my experience with other Internet delivery companies. I'm glad I was wrong about you, and I'm glad my assistant was right. I don't know if your partnership with FTD was responsible for that (I don't think that really has much to do with it). All the flowers got to the right places and within the right timeframe.(Patricia R., South Lyon MI )

 

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What a fantastic bouquet I got this morning! I received a lovely arrangement of flowers from a friend who lives across the country, and your name was on it. I love it! The flowers and foliage are all so fresh and lively, and such a nice scent too. This is probably the best kind of advertising you can do, is to hook people who have already received their flowers from you. They, like me, are most likely to order something from you for someone else because they've already seen just how great the flowers are and how great the reaction from them is going to be.(Kate B. , Monterey CA )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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So here I am with my MBA and I've got a good office with a nice view of the water. I'm sending flowers to a certain someone who I hope will be a special someone, but I don't know. It seems too easy, if that makes any sense. Can it really be that easy to send flowers to someone I want to get to know better? Your website is a real Godsend for a lunkhead like me who still has to get used to the idea that I'm actually here.(Bruce F., Singapore )

 

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Thank you for getting the flowers to the right place at the right time. My cousin told me that some flowers went to the house, and some went to the funeral home, and one went to the hospital, even after my uncle had died. Well, yours was one of the ones that got to the right place, and it was nice to hear that the flowers were comforting to the family. My uncle was a very special person, especially to that family.(Donna U. , Wildwood NJ )

 

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I'll bet you get a lot of people like me. I order things and put them in my cart, and remove them and put them back because I can't make up my mind. Why do flowers have this effect on people like me? They seem so serious and yet the whole reason for sending flowers is to be romantic. So? Which is it? I finally did order some. You make it so easy and inviting that I couldn't resist.(Marta I., Lebanon PA )

 

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I was dead set against the frivolity of having flowers at my father’s funeral. He detested frivolous things of any kind. But I must say that your flowers my wife chose for the funeral did add a certain amount of warmth to the service. I don’t know if I can explain it any better than that. I ended up being very glad that she did so.(Gabriel L. , Macon GA )

 

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