When I say that my father enjoyed the flowers that I sent him, that would be a tremendous understatement. He not only thanked me for them, he thanked me for them in person. You have to understand that he rarely leaves his apartment anymore, and that this was such an unexpected event that I was speechless.(Janice S., Burlington NC )

 

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An old boyfriend sent me flowers after hearing of my divorce. We hadn't spoken for so long and it was good to catch up again which wouldn't have happened without your flower delivery service!(Shreela Jalal, Miami FL )

 

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I've ordered flowers from you before, but this was the first time I did fruit baskets. I don't know why I waited so long, I got so many compliments on my good taste (and yours). Everyone I sent them to was very impressed and wanted to know where I got them. You now have several more customers.(Sascha M. , Nashville TN )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B. , Appleton WI )

 

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I don't think it's entirely fair that all my friends and family get to see the lovely flowers that I order from you, and I get to see bupkus. Not even a lousy picture. Sheesh, you'd think someone would take the hint and at least send me something. I hear from them about how wonderful and lovely my gifts are by calling me and sending me e-mails, but do they take a picture, or better yet, send me flowers back? It's a thankless task being as nice as I am. Oh, well. At least your task isn't thankless. How do I know? Because I'm saying thank you right now!!!!(Delia C. , Tucson AZ )

 

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My son is sick in hospital and sadly will never return. Your flowers have helped us brighten up the final days. I will visit your floral shop at a later date and thank you personally.(Rachel Henderson, New Orleans LA )

 

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My art supplies shop takes a weekly flower delivery from you, and I have to say it has increased business - our customers are often stopping to sketch the still life, with your flowers as the main attraction!(Judy Walton, Saint Paul MN )

 

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As a society, we tend to send flowers out of feelings of guilt for not being in a place we would normally be. Before the advent of automobiles and airplanes, we wouldn't stray too far from home (except in a few cases), and so we didn't have a need for sending gifts through the mail, or the Internet, or using FTD, or some other wire service. But we are products of our times, and because even nuclear families are so far flung, and because husbands and wives often live and work on different continents from one another, we have this need to send gifts to one anther in lieu of being there. What we're acknowledging is that we usually do what we can to make compromises between how we would like to live and how we would like to be close to one another. It's apparently socially acceptable to be apart like this as long as we can send each other things that remind us of this emotional connection even though there's no physical connection. ROCK ON, BROTHER!!!(Rey V. , Nagoya , Japan)

 

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My confession is this: you weren't my first choice for sending flowers, but you were recommended by my assistant, who I guess had had a good experience. I wouldn't have even told you about this, but my initial hesitation was based on the my experience with other Internet delivery companies. I'm glad I was wrong about you, and I'm glad my assistant was right. I don't know if your partnership with FTD was responsible for that (I don't think that really has much to do with it). All the flowers got to the right places and within the right timeframe.(Patricia R. , South Lyon MI )

 

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Your flowers made a very happy day for my daughter go perfectly. Thank you so much for your help!(Ian Horsburgh, Garland TX )

 

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I’ve ordered your Sapphire Miracle Arrangement for Hanukkah, and my wife Sarah is already designing the decorations around it! I’m certain when it arrives it will be just the ticket, as our friends are constantly recommending your florist!(Georgia T. Berg, Norfolk VA )

 

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I did some comparative shopping before I bought any flowers. It was my mother's birthday, so they had to be perfect. In my research, I came to the conclusion that your service is the best. I wanted you to know that I didn't just "come across" your site or your company randomly. I looked at all the FTD affiliates, all the choices I could have made. But I made an informed choice to order your flowers for my mother because yours had the best selection at the best prices. I'm very glad I used you, and so is my mother. (Gloria N., Merced CA )

 

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Is there a better way to celebrate Valentine's Day than with flowers? It's the quintessential red roses day, and I send them out to my girlfriend every year. Sadly it is not the same girlfriend every year, but maybe if I start to remember their birthdays it would make it easier. Valentine's Day is much easier to remember. It's always on the same day. Oh well. Thanks for helping me out.(Greg A., Toledo OH )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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This was the first time I used your website to order flowers, and I was pleasantly surprised and very impressed with it all. I'll definitely be using you again for all of my flower orders in the future. (Taylor I. , Yokohama , Japan)

 

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You have just created a monster. I am going to be an unpaid sales rep for you for the next month! I can’t believe what great service you provide for plant delivery, and bet that I’ll be shouting from the rooftops just how wonderful you are.(Bea K. , Santa Clarita CA )

 

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Thanks for taking my order and running with it. I ordered the tower of fruit basket to send to my sister in the States. In St. Louis, actually. I know there is a problem with sending produce from country to country, but from what I understand of FTD and other wire services, you actually do all of your business within the country of delivery. I think this is a major benefit of delivery services like yours, and I think this is a very good reason to send gifts this way. I don't know if there's a similar rule about flowers and plants, but I really don't need to know if I order from you, now do I.(Shea G., Bristol )

 

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