Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B. , Appleton WI )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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My wife and I run a restaurant so it's good to get time off when we can - last weekend I took her away and had some of your fine flowers delivered to the hotel - they helped start off a perfect weekend!(Dave Moores, Memphis TN )

 

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Two of my best friends in the world died this year. We're all getting on, and our families are taking care of us more and more. I just wanted to thank you for being as professional as you are about something many people find superficial and extraneous. Though some people I know consider flowers and floral decoration to be just that, decoration, I see it as more of a gift that celebrates the beauty of life. So thank you for helping give the beauty of life to some decidedly unbeautiful things, like the funerals of many friends.(Tanya D., Grand Forks ND )

 

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This last Christmas was replete with flowers from you guys. I say this as someone who did not order them, but I noticed your name and thought I would send in a comment. I just wanted to say thanks for making everything less stressful this year. My mother has not been feeling well, and last year the flowers that she ordered didn't arrive until the 27th. Fat lot of good that did. It's been so great to see her smile and mean it.(Annie K. , Sarasota FL )

 

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I have ordered flowers from online before, but I think I like yours the best. The vase is the clincher for me. The roses were great like I expected, but the vase was very nice and I can use it again for other things. I think you should advertise about that vase because it is beautiful all on it’s own.(Ynez M., Lancaster PA )

 

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I emigrated to Canada in order to be with my boyfriend, yet I was still able to send flowers to my mother on her birthday. How? Via your convenient international delivery service! I believe half of Mumbai has visited my parents home to see the flowers!(Jatinda Mistry, Spokane WA )

 

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My partner used to prefer pansies to be sent from florists, but recently received a Chocolate Lover’s gift basket which is now considered in our house the best ever gift sent from a florist!(Edward Brooks, Santa Ana CA )

 

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Thanks for bringing some of me to the people back home. My work doesn't allow for a whole lot of a social life, or any other type of life to speak of, but I occasionally do get to send flowers back to Chicago. It's a long way from home, but with flowers I can say to my friends and family that I haven't forgotten about them and that they still mean something to me.(Maggie J., Taegu )

 

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Thanks for being such a great resource to send flowers and gifts. I've bookmarked your website so I can come back to it when I have the occasion. (Donnie A. , Winchester VA )

 

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