The “broken heart” flower stand arrangement was just perfect for my brother’s funeral. He died after a long, lingering illness, so it wasn’t a shock, but we wanted to think of it as an end to his suffering. The broken heart idea was perfect and it gave everyone a sense of how he lived as well as how he died.(Liz A., College Station TX )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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The local gym has taken to displaying flowers in the lobby. I heard they come from Wesley’s, and would like to thank you for brightening up place - it makes me feel like going back now!(Lisa P. Springer, Seattle WA )

 

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My mother sent me flowers out of the blue the other day. I called her up to find out what was going on, and she told me that she suddenly realized that she had a wonderful daughter. I almost wish there was a camera there to catch the expression on my face. The note on the card had your name on it, but that's not why I'm giving you feedback. You probably don't know exactly what happens to your flowers after their get received. Well, they're sitting on my kitchen table right now, two months after I received them. Two months! Every time I look at them, I remember what my mother said, and that has been for a long time. Thank you.(April G., Gilroy CA )

 

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You were perfect during the wedding flower arrangements for my father and his new wife and I would like to thank you personally for helping us give them a great day.(Alan Teague, Raleigh NC )

 

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I’ve ordered white long-stemmed roses every year for my mom & dad’s anniversary. This year was their 40th, so I decided to do something extra & different. I didn’t exactly know what that might be, but it had to be something special. I want to say thank you to whoever put those pictures and descriptions on your web pages because they really did great job. Just about anything I could have chosen would have been special. As it was, they loved it. Give those web people a raise.(Josephine K., Charleston WV )

 

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I’ve ordered your Sapphire Miracle Arrangement for Hanukkah, and my wife Sarah is already designing the decorations around it! I’m certain when it arrives it will be just the ticket, as our friends are constantly recommending your florist!(Georgia T. Berg, Norfolk VA )

 

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I always try to use FTD when I can, but I usually look for someone who will be able to handle my orders correctly on a consistent basis. Well, I've found you, so I'm more than pleased to see that you also use FTD. I am looking forward to ordering now that I've found a good business partner.(Francisco D., Wichita KS )

 

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I ordered some of your flowers to take to a party I was attending in my new neighborhood. The hostess Clare was delighted with them, and they helped to break the ice! (Moira Moffat, Long Beach CA )

 

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Thanks for your patience. I should have known that everything would be OK. I absolutely told my mother to call the SECOND she received the mystery gift from me, so I was concerned that I hadn't heard from her all day. I apologize for calling to bother you so often. It turned out that she was so impressed by the flowers themselves that she FORGOT to call her only daughter who actually sent it to her. Everything's fine. Thanks for being YOU.(Nicole U., Morristown TN )

 

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