You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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You gave us such wonderful customer service, and I’d like to thank you personally for the lilies you sent – it gave us the chance to see my sister smile one last time.(Jackie Hill, Chicago IL )

 

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The way my family celebrates Christmas, you would think it was Festivus. My dad always tries to challenge someone to wrestle and we have a tinsel lined pole in the back yard that I used to practice tetherball on. I don't know if my parents have developed a sense of humor or we're all really warped. I'm glad I was able to bring some semblance of normalcy into Christmas, though, with the flowers that I sent ahead of time. They made the day seem warmer somehow and somewhat less bizarre.(Steven J., Fresno CA )

 

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Your centerpiece and bouquet combination was absolutely stunning. People are still talking about the flower bouquets, three weeks later!(Sarah Pledger, Fremont CA )

 

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The first time that I walked into your floral shop I was in another world. Thanks for making some amazing flower bouquets for my mom over the years.(Rachel Cox, Oklahoma City OK )

 

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Your flower delivery girl Sheryl found our home with the door wide open and found my husband sitting patiently waiting for me! When I walked in I nearly got the wrong idea - until I saw the beautiful flowers, arranged just as my wedding bouquet was 15 years earlier! Thank you for such a special reminder.(Georgia I. Keane, Albuquerque NM )

 

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My wife Jan has received flowers from you monthly for a year now and although I've never told her once they're from me, she does of course know - it's just a game we play to keep each other interested. Thanks go to you because I asked you to keep it anonymous!(Henry Keegan, Long Beach CA )

 

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Mom and I love to visit your floral shop and have even attended one of your flower parties!(John T. Piper, Buffalo NY )

 

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How great was Mother's Day this year? I sent two, count 'em, two sets of roses to my mother this time. Once on the week before to announce my arrival, and once to arrive on Saturday at my hotel so I could bring them over. They were extremely fresh and had a wonderful scent (which my mother commented on also). The whole week was a wonderful experience. Thanks.(Gloria G. , Gainesville GA )

 

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I like that I can shop on the Internet in my jammies. I can probably do that anywhere, but I can also talk to a professional sounding person in my jammies. It kind of makes me want to put on a suit just to order flowers, because I am treated like a valued customer every time. (Celia T. , Albany GA )

 

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Your shop is always the most well-presented florist I visit, as well as my first choice for floral gifts especially roses which my girlfriend adores. Keep up the good work!(Omprakash Ahmed, Newark NJ )

 

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My mother loves fussing over flower arrangements and so I surprised her with a flower delivery from you last week the first bunch of flowers that she hasn't rearranged!(Cary Black, Indianopolis IN )

 

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The receptionist in the hotel I recently stayed in recommended you to me, and now I send my wife something floral every time I work away.(Milton Morton, Kansas City MO )

 

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Thank you for getting the flowers to the right place at the right time. My cousin told me that some flowers went to the house, and some went to the funeral home, and one went to the hospital, even after my uncle had died. Well, yours was one of the ones that got to the right place, and it was nice to hear that the flowers were comforting to the family. My uncle was a very special person, especially to that family.(Donna U., Wildwood NJ )

 

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I have this feeling that I’m helping my mother build an FTD greenhouse. I sent her a plant last year and it’s still alive. That in itself is a miracle. Now, for the first time in my life, she’s actually requested what kind of present she wants for her birthday. She wants another plant. A DIFFERENT plant from last year. Boy oh boy, I’ve finally found something that puts her in a good mood! And you’ve got enough of a selection for years to come!(Bonita M., Springfield MO )

 

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Your company is a model for efficient distribution and information systems. There are many companies that a customer could go to in order to get flowers delivered somewhere. But you've made it very easy to do so, and in an interesting way so that people will come back and become return customers. This makes it ideal for corporate gifts and customers. Hats off to you. (Ruth-Anne O., Muncie IN )

 

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I love the idea of the vineyard basket! My cousin lives near Napa Valley, so what am I going to do, send her wine? The basket has all the other stuff that goes with wine, and very good stuff I might add. Even the basket itself is lovely.(Holly M. , Rock Hill SC )

 

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Giberson florist, IN Indiana - Flowers Giberson IN - Flower Delivery Giberson IN -Flower Delivery Giberson IN

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