Fresh flowers on the counter of my shop promote the organic, healthy produce which we stock, and the quality of your flowers enhances that message. (Edna Mangel, Buffalo NY )

 

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Working with you was nothing less than a wonderful experience. I never would have thought that a florist would be such a catalyst for good feeling. But everything you did, and every single flower you sent was so ideal and perfect. I can't really explain why I had a lump in my throat when I see your flowers. Maybe its pride. Can I say that? I'm really proud of the way you handle my orders and deliver my flowers.(Frances U., Bloomington IL )

 

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Thank you for the flowers recently sent to my 9 year old daughter. We recently lost her mom and these flowers had a remarkable effect on her, she hasn't smiled like this in months.(Christian Stuber, San Francisco CA )

 

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I'll admit that I hadn't heard of you, despite the awards you've received. But now that I've used you a couple of times, I understand why you've won all those awards. Cheers to you for helping an old codger like me get the hang of ordering things off the Internet.(Frank F. , Eau Claire WI )

 

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The White Roses and Lilies arrangement is gorgeous. My mother loved it when I sent it to her for Mother's Day and I loved it when she sent it back to me for my birthday. What a pair of pale flower lovers we are!(Olivia R. , Beloit WI )

 

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As a society, we tend to send flowers out of feelings of guilt for not being in a place we would normally be. Before the advent of automobiles and airplanes, we wouldn't stray too far from home (except in a few cases), and so we didn't have a need for sending gifts through the mail, or the Internet, or using FTD, or some other wire service. But we are products of our times, and because even nuclear families are so far flung, and because husbands and wives often live and work on different continents from one another, we have this need to send gifts to one anther in lieu of being there. What we're acknowledging is that we usually do what we can to make compromises between how we would like to live and how we would like to be close to one another. It's apparently socially acceptable to be apart like this as long as we can send each other things that remind us of this emotional connection even though there's no physical connection. ROCK ON, BROTHER!!!(Rey V. , Nagoya , Japan)

 

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The help you gave me finding suitable flowers for my wife's birthday was excellent customer service, thanks to all of you.(Chris Angell, Houston TX )

 

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Thank you for getting the flowers on time for my nephew's graduation. Just to be clear, I know they had to not only come on the right day, but also at the right time of day, because graduation is at a certain time of day. You made sure everything went right and the flowers were absolutely gorgeous.(Kyra B., Battle Creek MI )

 

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I love that you have so many things to choose from. I still haven't been able to even get through them all. I've found so many arrangements that I like right off that there hasn't been a need for me to explore further. I think with the amount of flowers that I send on a regular basis, though, that I'll quickly go through them all.(Angelina M. , Pusan , Korea)

 

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I was surprised how easy and quick the online ordering was. I'm used to everything being difficult and slow. It saved me a load of time and I ended up getting more flowers for my anniversary and just for myself because it was kind of fun! I can't believe I said that! I'm such a nut!(Bonita P. , South Bend IN )

 

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It seems strange to me that here in the tropics it can be trouble to find some kinds of flowers. But it's just like up there in the US with tropical flowers. Sometimes you need cold weather to grow some of these varieties of roses and asters. It's interesting the differences that climate makes. I like to order from you because you are so reliable and have a diverse selection. I also like that I can order from you when I'm down here and you're up there. Thanks.(Gabriella R. , Bogotá , Colombia)

 

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I'm going to say that you folks have definitely got what it takes to keep you promises about delivery and freshness. I admire you for that and I am going to use you many times throughout the next year to send flowers to just about everyone I know.(Sarah F. , Santiago , Chile)

 

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I like that I can shop on the Internet in my jammies. I can probably do that anywhere, but I can also talk to a professional sounding person in my jammies. It kind of makes me want to put on a suit just to order flowers, because I am treated like a valued customer every time. (Celia T. , Albany GA )

 

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No one does flowers like you. Fact.(Di Taylor, Augusta GA )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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Good gracious! Just about everything went wrong with my sister's wedding. It was her third marriage, and I don't know what she was expecting mixing her dogs in the ceremony with the swans in a makeshift pool. It might have been funnier if I wasn't trying to hold it all together. Maybe I'll laugh about it someday. I wanted to tell you that despite the various disasters, your flowers came through with flying colors. It was something that I and the guests and the wedding party could all fix our hopes on for the day and it just about saved everyone from a total breakdown. Dear God in Heaven, I hope you people don't go away by he time she gets to her fourth.(Sandy T. , Springfield IL )

 

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I have dealt with certain delivery companies before who could not handle a slight discrepancy in the address with any smarts at all. It seems like if two numbers in a zipcode are transposed, it stops them in their tracks and they delay a couple days and charge you half again as much. I admit that I sometimes get zipcodes wrong. My memory isn’t what it used to be. But someone over there recognized the mistake I made on a flower delivery and it didn’t slow them down a whit. I wish I knew who it was, because I would thank them from an old woman, so I’m saying thank you to you for possibly training your flower delivery people that way.(Bonita R., Houma LA )

 

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