No one ever listens to me. I tell them to order from you guys, but do they listen? They do not. I order flowers and gifts from you guys all the time, and I’ve never had occasion to be dissatisfied. By contrast, those people who don’t listen to me seem like they’re constantly complaining about how this delivery or that had some problem with it (wrong color, wrong flowers, bad quality, etc.). I have no such problems. I wish I were better PR for you guys, but no one ever listens to me.(Joanne W. , Savannah GA )

 

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Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O. , Little Rock AR )

 

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Thanks for helping me shut my mother-in-law up with the beautiful arrangement of white daisies and yellow roses with the big happy face on the jar. Good Lord, that woman can sling out the insults without even batting an eye, but she had nothing bad to say about that birthday gift, and it kept her quiet and thoughtful the entire evening. I appreciate the lengths you went to in order to put things like that together so that people like me can get more satisfaction out of life.([name withheld] , Orlando FL )

 

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A big thank you to whoever is behind your operation. My nervousness at ordering things off of the Internet was unfounded and unwarranted. I have a good deal to be thankful for this year, including the reliability of your delivery operation. My son off in America studying his breeches off gets American plants for his off-campus apartment directly from his mum and myself. I understand they help clean the air, and believe me, his flatmate will thank us for clearing the air around him.(Ian P., Dublin )

 

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I found you on the Internet and thought straight away of sending flowers to my cousin in Florida who recently gave birth to triplets. She sent me a photo by email of her new arrivals and the flower delivery – they were as beautiful as my new cousins!(Mari Tanaka, Saint Paul MN )

 

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It’s hard on my family for me to be overseas so often. I send a lot of flowers, so I know what I’m talking about when I say that you and your company have a great thing going. Keep it up!(Janey M., Manchester )

 

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I'll say this to you, if you can make a website that is easy enough for my father to use, you've really accomplished something. He's a total technophobe, so it was such a surprise when I saw your name on the delivery. I thought to myself, "You mean my dad used the Internet successfully?" It was a revelation. Now that I am ordering from you, I see how he might have been able to order from you will no trouble at all. My whole family are now customers of yours!(Sharon T. , Sherman TX )

 

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Your chocolate gift baskets - which my girlfriend adores - are simply the best thing to come out of a florist since the first bunch of red roses I bought her for our first date! Thank you!(Henry Hunter, Jacksonville FL )

 

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I don't know the first thing about flowers but the lady in your florist shop helped me buy a lovely flower bouquet for my wife's birthday. If you can teach me to appreciate flowers, you can teach anyone!(Raymond Terrace, Tucson AZ )

 

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Thank you for helping this family make the transition to having a Jewish daughter. I recently started my conversion to Judaism after marrying into the faith. My family has not exactly been running up to congratulate me on my choice. They've been largely non-religious, but they celebrate Christmas like every other American family. I was surprised to see that my mother decked out the whole house for a hanukkah celebration, because I didn't know they would be going all out for me. It was very gratifying that though they couldn't say that they supported my choice, they were showing support anyway. Thanks for allowing my mother to order some holiday appropriate flower arrangements so that she could feel better about having me in the house.(Catherine D. , Gdansk , Poland)

 

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I’m a big lover of flowers, and I’m certain you guys are too. As soon as I walked into your florist shop I was in another world, one that we should all be part of. You bring happiness where before there was only pain.(Irene Howe, Lexington KY )

 

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I surfed over to your website and thought it was a great idea. But I didn't order anything. I then went away for a while and then came back and then went away again. I don't exactly know what made me order from you the first time. I think it was how easy it was to order and send something anywhere. I didn't order from you for so long because I didn't know if it would be good idea or not. That was about a year and eight orders ago. I'm so glad I finally took the plunge because you have been great about everything.(Mark S. , Camarillo CA )

 

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After my last order from you I realized that I normally go to three grocery stores to get all the food for my family, four different drug stores, at least two departments stores for appliances, and we have a rotation of five or six different restaurants we go to and are happy with. But I only use you guys to send flowers, balloons, and gifts. You are really a one-stop shop.(Candice M., Lakeland FL )

 

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I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E., Port St. Lucie FL )

 

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I've got one word to describe how well you do your job: Sweeeeet! No really. I sent out a bunch of those coffee baskets to a bunch of people, and I got so many thank you's that I don't know what to do with them all. Great work!(Yolanda J., Bowling Green KY )

 

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With the actual number of florists on the Internet it's difficult to choose who to go with to order from first. But you know, it isn't all to difficult to choose the second time you order something. Those that don't provide good enough services or products get left behind. You should know that I consider you the cream of the crop in this regard. All I can really thank you for is having reasonable prices and a good selection, because the rest is just what I expect of a florist.(Libby T., Knoxville TN )

 

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I cannot thank you for the lovely flowers you sent from my daughter, I had been feeling ill but they certainly cheered me up!(Margaret Connolly, West Bloomfield Michigan )

 

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