You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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My brother’s impossible to shop for. Thanks for helping me get it right with his and my sister-in-law’s anniversary. I knew she would like the flowers, but I didn’t know how impressed he would be with them. He’s not the most easy to please person in the world, so I really appreciated the job you did. Bet that I’ll be ordering from you again.(Alison U., Cape Coral FL )

 

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My wife and I run a restaurant so it's good to get time off when we can - last weekend I took her away and had some of your fine flowers delivered to the hotel - they helped start off a perfect weekend!(Dave Moores, Memphis TN )

 

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It was such a pleasure doing business with you. I have a lot of gifts to give, and it's so much easier now that I have a single source that I can rely on to not only get everything where it's supposed to go, but to also help me make informed choices. Many Internet companies simply do not have the level of service that you do. You are truly special in this regard.(Sarah D., Kailua HI )

 

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I'm a last minute kind of person, so I can really appreciate the job you guys do to get things away fast and accurate. I waited way too long to send flowers to my mother on Mother's Day, but that didn't seem to faze you at all. Wonderful to be a continuing customer of yours because of things like this.(Ashlin O., Casper WY )

 

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Your flowers were a hit! I got several baskets as centerpieces for a Thanksgiving themed office party. Many important clients were invited during the short week before Thanksgiving to partake of our good cheer. They helped set the tone for the party and spread the good feeling amongst them all. I didn't think it would make all that much difference, but I saw the setup before the flowers arrived, and then again after they arrived. I am amazed at the difference that just adding flowers makes to an office environment. It's like it was a real reception, instead of just a makeshift common area.(Wendy T., Richmond VA )

 

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There I was, in the middle of the night, buying flowers for my daughter who’s away at college. Just a little reminder that she still has a mom, but not so much of a reminder that she gets that tone in her voice: “mah-ahmmm.”(Susan H. , Fort Collins CO )

 

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Let me paint a picture for you guys who just royally screwed up with your women. Do you say I'm Sorry, or do you say I'm Sorry with flowers? Which do you think works better? Hmm? Try it even when you haven't done anything. Mark down the response as an experimental effect and then try it again in a couple of months. Trust me. This stuff is science. Oh, by the way, the flowers you people deliver are terrific.(Lucas L. , Jaffa , Israel)

 

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After a recent accident, an old girlfriend sent me flowers. I hadn’t heard from her for so long, it was real good to catch up again, which we couldn’t have done without your quick delivery service!(Kimberley Mackay, Grand Rapids Michigan )

 

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It’s late, but I wanted to write and tell you that the flowers really did come for my father’s birthday. I had been calling and calling your office to make sure they had arrived, and they hadn’t yet. It turned out that they got there before I even called the first time, and my father was enjoying them, but the nurse’s station got the wrong room. After that it was just a comedy of errors. But none of them were yours. I’m sorry for bothering you so much, but it turned out OK. I really needn't have even called at all.(Koniko E., Santa Barbara CA )

 

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I love the idea of the vineyard basket! My cousin lives near Napa Valley, so what am I going to do, send her wine? The basket has all the other stuff that goes with wine, and very good stuff I might add. Even the basket itself is lovely.(Holly M., Rock Hill SC )

 

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All comments I have received from your deliveries have been favourable, virtually to the point of ridiculousness. As an example, my Great Aunt back in Sussex (UK) immediately rang me up to "gush" all over the place about it. I mean, they're only flowers. It's incredible how much a few blooms cause people to feel giddy enough to do things like that. Cheers.(James E. , Stamford CT )

 

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I never imagined flowers could look so remarkable. My wife was delighted with them, and I'm back in her good books!(Kathryn Trodden, Madison WI )

 

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Just for your own information, you should know that the order I placed with you was probably the easiest transaction I've ever done. It's so discouraging when the ordering system on a website is unnecessarily complicated or contains broken links. It's very frustrating, so I appreciate it when it's done well. Thanks.(Aubrey T. , Goldsboro NC )

 

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My father is a steadfast Welshman, despite being an ex-pat, and you very generously arranged a flower delivery of daffodils on St. David’s Day. He hasn’t stopped talking about it ever since, and has even rejoined the local male voice choir! You made an old man very happy, thank you from all of us.(Phil Rees, Arlington TX )

 

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Finally! An FTD gift company that actually delivers on time and under budget. I can now send beautiful things to my loyal consultants and clients without having to worry. You came recommended to me by a colleague, and I road-tested you for about six months now. I'm completely sold. (Olivia J., Kingston NY )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R. , Hagerstown MD )

 

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Greenpark florist, PA Pennsylvania - Flowers Greenpark PA - Flower Delivery Greenpark PA -Flower Delivery Greenpark PA

 

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