One thing I hadn't counted on when I sent my girlfriend flowers, and that was the amount of gratitude she showed me. I mean, I've sent her flowers before and I've never gotten the kind of response I got when I sent your flowers to her. (Pat L. , Waterloo IA )

 

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I found shopping for flowers for a funeral to be very difficult. There are so many other things that are on your mind. I wish my family were as tactful and pleasant as your website. Does that make sense.(Laverne L., Topeka KS )

 

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I would never have thought to send flowers to my brother to congratulate him on getting a new job. Before I sent him flowers, I wouldn't have suspected that he liked getting them. Maybe he wouldn't have suspected that either. But that was his day when he first went to work. He had the flowers right in front of him as he described the view from his office window. I've never heard him more excited.(Tracy J., Alexandria LA )

 

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I have honestly never been so struck by flowers in my life, they were quite superb and complimented their surroundings in a way I would not have thought possible(Anwar Gold, Garland TX )

 

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The best way I can express my appreciation to you for delivering my mother's flowers on time for Mother's Day is to order more flowers for Father's Day. It's great because I can say it's a gift for my Dad, but my mother will be the one to enjoy them, and I'll get mom points. You have to understand that mom points are more valuable than dad points. Thanks.(Joan S., Lodi CA )

 

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It's so fantastic that I can call up your website, where you're based in the States, and have you deliver a couple of plants to a great friend in L.A. on the occasion of completing her chemotherapy. I love that you're actually in the U.S., and that I can send gifts directly to other people over there with a kind of confidence one normally doesn't feel when using the internet. I appreciate it deeply and thank you for doing such a wonderful job.(Mary K. , Bray , Ireland)

 

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My daughter's wedding was just spectacular, and more than a few tears were shed. I wanted to thank you for the flowers because they added to that feeling. The displays for the tables were tastefully gorgeous and the bride's bouquet was wonderful and just what we wanted. Despite being far from home, we managed as much family as we could stand. Thanks.(Florence H. , Moscow , Russia)

 

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It’s late, but I wanted to write and tell you that the flowers really did come for my father’s birthday. I had been calling and calling your office to make sure they had arrived, and they hadn’t yet. It turned out that they got there before I even called the first time, and my father was enjoying them, but the nurse’s station got the wrong room. After that it was just a comedy of errors. But none of them were yours. I’m sorry for bothering you so much, but it turned out OK. I really needn't have even called at all.(Koniko E., Santa Barbara CA )

 

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I’m so glad you paired certain flower arrangements with their suggested uses. I have no idea what is appropriate for what. It was a great help to people like me.(Lindsey R. , Clarksville TN )

 

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The Thanksgiving flowers were astonishing, and finished off the wonderful feast prepared by my mother that day.(Simon Ting, Aurora CO )

 

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I surfed over to your website and thought it was a great idea. But I didn't order anything. I then went away for a while and then came back and then went away again. I don't exactly know what made me order from you the first time. I think it was how easy it was to order and send something anywhere. I didn't order from you for so long because I didn't know if it would be good idea or not. That was about a year and eight orders ago. I'm so glad I finally took the plunge because you have been great about everything.(Mark S. , Camarillo CA )

 

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My dad was reluctant to send his new lady friend flowers at first, but once he saw your floral shop he was amazed, and couldn't stop himself - six months on he's still sending her flowers!(Chrissie Buckle, Akron OH )

 

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Ian, my husband, has bought flowers from you monthly for a year now, and sends his mother and aunts flower bouquets through you every birthday and Christmas. You make everything so easy!(Billie Booker, Fresno CA )

 

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A big thank you to your web designers, who made it easy to choose appropriate flowers for a funeral. It was a family friend, much beloved. The flowers were a small part, but they were also an important part. Your site is wonderful and gave me some good suggestions.(Becky J. , Medford OR )

 

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This last Christmas was replete with flowers from you guys. I say this as someone who did not order them, but I noticed your name and thought I would send in a comment. I just wanted to say thanks for making everything less stressful this year. My mother has not been feeling well, and last year the flowers that she ordered didn't arrive until the 27th. Fat lot of good that did. It's been so great to see her smile and mean it.(Annie K., Sarasota FL )

 

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I like that I can shop on the Internet in my jammies. I can probably do that anywhere, but I can also talk to a professional sounding person in my jammies. It kind of makes me want to put on a suit just to order flowers, because I am treated like a valued customer every time. (Celia T. , Albany GA )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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