After sending a number of flower orders with you, I am compelled to ask how you make each one of them special. I have ordered the same arrangement more than once and each time the arrangement was unique and beautiful each in its own sort of way. There's no mass production involved. Thank you for being unique in your industry(Luanne W. , Bay City MI )

 

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The way my family celebrates Christmas, you would think it was Festivus. My dad always tries to challenge someone to wrestle and we have a tinsel lined pole in the back yard that I used to practice tetherball on. I don't know if my parents have developed a sense of humor or we're all really warped. I'm glad I was able to bring some semblance of normalcy into Christmas, though, with the flowers that I sent ahead of time. They made the day seem warmer somehow and somewhat less bizarre.(Steven J. , Fresno CA )

 

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The flowers I sent to my mother arrived, and I was told they were quite amazing. Apparently much better than the flowers that my holier-than-thou brother sent to her (her words). I don't resent in the fact that my mother likes him better than me, but it does make it easier to feel really good that I outdid him. Thank you for this little bit of a victory.(Krista N. , Melbourne , Australia)

 

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I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V. , Coeur d'Alene ID )

 

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My daughter sent me the most wonderful flowers for my birthday but I suspect she had help... Thank god you appreciate the beauty flowers too!(Patrick H. Corbett, Des Moines IA )

 

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Every year, I've sent my wife roses for Valentine's Day. This year, I decided to do send something different. You know, just because. I still sent all red flowers, but just not roses. I knew she would like them, but I didn't know she would be so thrilled with them. She said it showed that I didn't do things on autopilot, that I actually thought about the present. Who knew? You make it easy to think about such things because there are so many choices. Thanks.(Dave G. , Baton Rouge LA )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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I gave my wife more expensive gifts before, but I never got the reaction that I got when she received your flowers. It wasn’t an occasion, it was “just because”. I’ve never seen her get all gushy like that over a simple gift before. I have to think you had something to do with that. I have to say thank you.(Jules H., Antioch CA )

 

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I order from you all the time, and now I know why. I have to tell you that I was away on business recently and stopped into a flower shop near the hotel instead of ordering online. I ordered the same arrangement I usually get for each of my six nieces, Irises and white roses, but this time the flowers were not nearly as impressive. I got a call from my sister asking if I didn’t put as much thought into my gift for her daughter this year. I’ll never stray again, I promise!(Dara J., Victorville CA )

 

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Your flowers somehow smell better and last longer than your competitors. That's why we keep coming back to you!(Leanne Charles, Tucson AZ )

 

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Thank you for making at least one daughter in this world very happy. On the occasion of her first apartment by herself, her mother and I sent her a couple of arrangements of you more colorful flowers & baskets. My daughter was nearly in tears as she thanked us for what was for her an unexpected gift. We have had problems in our family, and it was nice for once to see that someone is being appreciated and someone else is doing the appreciating. Thanks for handling this with care.(Marcie W., Longview WA )

 

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My husband and I loved the anniversary roses that he sent me. He’s not the most romantic guy on the planet, but when he ordered from you, he got everything just right, and I know that you guys had a lot to do with that. I don’t usually comment on gifts I receive, but this one touched me because it was our tenth anniversary and every year he’s gotten me something practical. It was nice to get roses. Thanks for helping him.(T. Colton , Austin, TX TX )

 

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I don’t know if you know how hard it is to find a consistently good florist. Back in the 1980s, there was a flower delivery service associated with a department store that has since been swallowed up by a larger company. I think that flower delivery company was the only one that could match yours in terms of quality, price, and promptness. Of course, they’re gone now, but you’re still here. Kudos on your ability to maintain high standards in such a low standard world.(Margaret O. , Lafayette IN )

 

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The Internet is a sea of charlatans, teenage boys, and generally people with a lot of time on their hands. Thank you for providing an actual service over the Internet that brings happiness to people on a daily basis.(Harper E., Johannesburg )

 

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Everyone has been complimenting me for the absolutely gorgeous bouquet of roses that I sent to my mother. They were a total hit, and I fielded a number of calls from people who got my number from my mother asking where I got them from. A lot of people in Boca Raton, FL will be calling you shortly.(Lysette B., Saginaw MI )

 

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My wife Jan has received flowers from you monthly for a year now and although I've never told her once they're from me, she does of course know - it's just a game we play to keep each other interested. Thanks go to you because I asked you to keep it anonymous!(Henry Keegan, Long Beach CA )

 

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I would recommend your service to anyone! My kids love receiving flowers, even the boys, and look for something different to send their mother in hospital each time they pass your florist shops(Kim Jones, Richmond VA )

 

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