You folks raise the bar for excellent service and usability. The web engine you use is one of the best I've seen for ordering in a retail environment, and the look and feel of your site is very easy on the eyes. I appreciate the trouble you went to to make the whole ordering experience a pleasant one for the customer, and I think it's because you really care about the people who orders flowers and gifts from you. Kudos to you.(Kelton D. , Carson City NV )

 

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I'm addicted. I admit it. My name is Christine and I'm a floraholic. I send flowers for any old occasion and I'm not ashamed to admit it. Last month I sent flowers to my friend on the occasion of purchasing a new car. I know I have a problem and I'm working on it. But with your help I think I can get through it.(Jen S. , Mauldin SC )

 

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Sitting in front of my PC all week can be mind-numbing, but a quick visit to your floral shop can relieve the tedium, especially if I find what I want to liven up my desk!(Lisa P. Takahashi, Newark NJ )

 

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I just wanted to say thanks for your excellent service. You probably get a lot of husbands like me who have no idea what to get their wives for their anniversary, and flowers seems like such a fall-back position. But she was really impressed with the flowers she got - it wasn’t just a polite thank you, if you know what I mean.(Jared O., Denton TX )

 

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My wife and I are expecting a baby around the middle of June. Do I have to get her Mother's Day gift? That must sound a little stone-headed. I guess it's better to be safe than sorry, right? Well, I'm writing this to tell you that For the past four gift-giving occasions - her birthday, our anniversary, Christmas, and Valentine's Day - I've given her flowers from your site, and I'm here to tell the tale. Flowers work. No matter how often you give them, she's perpetually grateful and appreciative. So I guess I've answered my own question.(Gerald P. , The Woodlands TX )

 

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My wife Jan has received flowers from you monthly for a year now and although I've never told her once they're from me, she does of course know - it's just a game we play to keep each other interested. Thanks go to you because I asked you to keep it anonymous!(Henry Keegan, Long Beach CA )

 

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My fiancee and his friends, for some odd reason, decided to take a cross-country trip to California and back. Just to remind him why he's coming back, I decided to send flowers to him at each of their stops along the way. I sent a total of eight bouquets of yellow flowers, four over and four back. I know it completely embarrassed him in front of his friends, but I figured if he was able to withstand them for that amount of time in that situation, he was the right guy. He was the right guy. It took a lot of coordination to get it all right in the right places at the right time. Thanks for getting everything to where they needed to be.(Galen I., Bangor ME )

 

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I was struck by the creativity of your staff in putting together different flower arrangements and their uses. The ideas your people have are excellent, and as it turns out, very useful.(Trish P. , Ankara , Turkey)

 

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A quick note to say that my wife has received the flowers I ordered for her birthday so thanks again!(Seamus Gallacher, El Paso TX )

 

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I said to my husband that flowers would cheer him up on his 40th, but until we visited your florist shop neither of us really knew how special flowers look!(Libby Dodds, Saint Petersburg FL )

 

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If there was one thing I would suggest that you change it's the pictures on your website. You need more vivid colors and more impressive foliage. The truly fantastic flowers that my parents get from you (from me) aren't really represented by the pictures on your website. They're nice and all, but they don't exactly capture just how fantastic they will be when they arrive.(Helena F., Decatur IL )

 

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Your flowers made a very happy day for my daughter go perfectly. Thank you so much for your help!(Ian Horsburgh, Garland TX )

 

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I would like to thank you for the flowers that you send to my brother. He works in a big building in Santiago that has usually a lot of delivering mistakes. I was very worried about the flowers that I sent to him. But the person on the phone assured me it would be OK. I was still worried. Until I got the message that the flowers were delivered to the right place. My brother was so surprised, he could not stop laughing at me for sending him flowers. He said no one has ever given him something so beautiful. I have been in the US for a long time. This was like extending a hand to him from the other part of the world. Thank you.(Donna J. , Evansville IN )

 

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I found you among a good number of other flower ordering places. I really had no way to decide because there's so many of them. I'm a little embarrassed to say that I picked one at random. (Not exactly true, I picked one that used FTD at random). Yours happened to be the one I picked. I was so impressed with the delivery and the flowers that I tried another site picked out at random. Boy was I disappointed. I guess I just got lucky the first time. I don't know what guiding force caused me to choose you that first time, but I'm glad it happened, because now I have a great resource for sending flowers to people. You have a customer for life!(Stephanie S. , Blacksburg VA )

 

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AAAAARRRGHHHH! I write to you to tell you that on my latest birthday present to my friend, who lives in Ireland, I used a different florist. I usually use you guys, but I saw a special on someone else’s website. It was special all right. It was meant for especially dumb people. I couldn’t believe it. Not only did it arrive late -- IT WAS THE WRONG ORDER! Okay. I’ve learned my lesson. No more flirting with other flower delivery companies. I’m using you guys for good.(Gigi M., Waterbury CT )

 

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I said to my fiancé that flowers would liven up his birthday, but it wasn’t until we visited your florist shop that I finally realized how special flowers can make an occasion. And the birthday party was exceptional, thanks in no small part to yourselves.(Gina Cox, Boston MA )

 

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My husband found your website and thought straight away of ordering some Christmas flowers - they were stunning, and a lovely addition to the usual festive decorations.(Carole A. Keegan, Saint Petersburg FL )

 

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