All comments I have received from your deliveries have been favourable, virtually to the point of ridiculousness. As an example, my Great Aunt back in Sussex (UK) immediately rang me up to "gush" all over the place about it. I mean, they're only flowers. It's incredible how much a few blooms cause people to feel giddy enough to do things like that. Cheers.(James E. , Stamford CT )

 

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About a week ago for our anniversary, I gave my wife diamond earrings, a nice dinner out and a basket of your roses. Can you believe that she hasn’t stopped talking about the flowers? I got her diamond earrings for crying out loud! I have to hand it to you guys, you really did a good job. The roses have lasted longer than any others I’ve ever given her (and, yes, she still wears the earrings).(Calvin S. , Spokane WA )

 

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You really put out a great effort to make sure the products you send are of high quality and high standards. I recommend your flowers to a lot of people on a daily basis, so don't be surprised if you see a spike in your flower sales very soon.(Patricia R., Wheeling WV )

 

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Thanks for helping me shut my mother-in-law up with the beautiful arrangement of white daisies and yellow roses with the big happy face on the jar. Good Lord, that woman can sling out the insults without even batting an eye, but she had nothing bad to say about that birthday gift, and it kept her quiet and thoughtful the entire evening. I appreciate the lengths you went to in order to put things like that together so that people like me can get more satisfaction out of life.([name withheld], Orlando FL )

 

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I was looking for something appropriate to send to my friend and colleague in the hospital when I came across the Garden Comforts get well basket. If you had known Roslyn all your life you couldn't have come up with a better expression of how I feel about her. Thank you.(Rosalind W., Barcelona )

 

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I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N. , San Luis Obispo CA )

 

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I wish someone had told me about you earlier. I don’t like talking about this, but the flowers at my grandmother’s funeral last year were unnecessarily gaudy. She didn’t like a big show, and I always thought she would have disapproved of them. Unfortunately, my mother died this year. I had used you before for birthdays, so I thought it couldn’t be worse than what my grandmother had. I feel strange saying this, but I think both of them would have really loved the flowers and arrangements that your people put together and delivered to the chapel for the service. I wish I could say that it was a happy occasion. All I can say is thanks.(Betty Jo B., Winter Haven FL )

 

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You are pretty much the only place that delivers flowers that I have ever worked with that really cares about how your customers feel about you. You must have legions of loyal fans because of how well you treat everyone. I wish you much success!(Mira R., Warsaw )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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If there was one thing I would suggest that you change it's the pictures on your website. You need more vivid colors and more impressive foliage. The truly fantastic flowers that my parents get from you (from me) aren't really represented by the pictures on your website. They're nice and all, but they don't exactly capture just how fantastic they will be when they arrive.(Helena F., Decatur IL )

 

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