You gave us great customer service, and I’d like to thank you personally for the roses you sent – I was able to see my mom smile for the last time.(Rena Summers, Fort Wayne IN )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

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I never imagined the flowers would look so remarkable. My wife was delighted, and now her sister is pestering her husband for something as magnificent – I gave him your number!(Terry S. Stewart, Los Angeles CA )

 

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I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E., Port St. Lucie FL )

 

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I was going to send just flowers, but I saw the fruit baskets on your website, and I thought why not? My family is in Buffalo, and they don't get a lot of fresh fruit in the winter. Boy did I hear about how much they liked it!(Catherine L. , Peoria IL )

 

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I really appreciate the range of prices that you offer. I’m a college student and can’t really get into the top range flower arrangements, but the lower range has some really nice stuff that I was able to send over the holidays to a nice girl. Thanks.(Taylor U., Elkhart IN )

 

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Every April, I dread having to pick a gift for my mother on Mother's Day. She's so impossible to gift. She hates to go out to restaurants and she doesn't like jewelry (that she never nears). Last year that all changed when I used your website to get her Mother's Day flowers. It was like I had solved a Chinese puzzle. She opened up and actually gave me a warm smile. It was one of the most amazing things I've ever seen. This year, my strategy will be the same. Order from you and watch her melt.(Amber T., Lawton OK )

 

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Your flowers were just the pick me up that my sister-in-law needed. She's undergoing chemotherapy for cancer and there is a lot of time spent just trying to get through. People help, of course, but I think flowers help in a different way. It's important to give reminders of what kind of beauty there is in the world and what there is beyond the hospital walls to live for. I just want to give everyone who works there a hug. Thanks.(Bonny F. , Missoula MT )

 

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I was looking for something appropriate to send to my friend and colleague in the hospital when I came across the Garden Comforts get well basket. If you had known Roslyn all your life you couldn't have come up with a better expression of how I feel about her. Thank you.(Rosalind W., Barcelona )

 

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I don't know if you keep records on these or if you remember me or anything like that. My name is Kathy [U....] and I sent a note to you about two weeks ago that I thought your ordering system was nice before I ever sent anything. Well, let me say that the delivery of the flowers to my parents in Oregon was just as satisfying as the ordering process. The blooms were wonderful and they're still wonderful these two weeks later. My mother thanks you also.(Kathy U., Mission Viejo CA )

 

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