I’ve ordered your Christmas flowers as my mother is constantly recommending your florist!(Rhys Kumar, Seattle WA )

 

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I am not the type of person who writes these kinds of testimonials, but I was suddenly struck by how professional and terrific you are. I can't hold my tongue any longer. I'm adding to the sea of voices you seem to have that say just how wonderful and terrific you are. I've been sending you flowers for about a year now, and in that time I need both hands to count the number of times other general delivery companies have screwed things up.(Ruth-Anne A., Marysville WA )

 

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It wasn’t until we visited your florist shop that I realized how flowers can make an occasion that extra bit special.(Matthew Rose, Norfolk VA )

 

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The “fall meadow” Thanksgiving flowers were astonishing, and brightened up the chapel perfectly for the service.(Brenda Wilkins, San Francisco CA )

 

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I was so sick to hear of my sister-in-law's mother. She died of emphysema. It wasn't exactly unexpected, but it was still a shock to the family. My brother has taken it a bit hard also. I really wish I could have been there, but circumstances prevented. I was glad that I could at least be able to send flowers to their house. They were very gracious about them and I think my brother was most pleased. I wish there was a better way I could have used your services, but sometimes sending flowers is the best thing you can do in a bad situation.(Nora S. , Auckland , New Zealand)

 

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I love that you have all those geographical locations on your website. Do you use FTD? Oh, Duh... I just noticed that you did. I've often found myself only using FTD for sending flowers just because they seem to be very reputable, and I've never had any problems. Not to say I've had problems with other services, but this is the one I've had experience with.(Eileen R. , Texas City TX )

 

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Our Aunt Liz sadly passed away last week, and left to make the sympathy arrangements I've been touched by your staff's sensitivity. Thank you.(William Connolly, Fort Worth TX )

 

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You folks raise the bar for excellent service and usability. The web engine you use is one of the best I've seen for ordering in a retail environment, and the look and feel of your site is very easy on the eyes. I appreciate the trouble you went to to make the whole ordering experience a pleasant one for the customer, and I think it's because you really care about the people who orders flowers and gifts from you. Kudos to you.(Kelton D., Carson City NV )

 

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Since you send your flower delivery so quickly, my boyfriend can make up with me quicker when we fall out!(Shani Waters, Arlington TX )

 

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I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O., Brooksville FL )

 

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My sister went through a caesarian recently, and your flowers were a great comfort to her in her recuperation. Though they were intended to be congratulations on the new baby (girl, Shawna, doing fine), they also were a wonderful soothing presence in her room recovering from her operation. Everyone's fine now, and thank you for being a part of that.(Laurie S., Richmond VA )

 

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Wow! I've never seen such a gorgeous display as the multi-colored roses I sent to my sister. She's got a brown thumb, but hopefully she'll be able to keep them around for a long time. I can't wait to see what it will look like when the buds open all the way!(Dionne T., Davis CA )

 

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I got half a mind to buy stock in your company, because I've had nothing but good experiences with it. It's been, what, about eight months and twenty orders, and everything's gone perfectly from me browsing to the recipient's thank you back to me. I have picky clients by the nature of my business, so I know that you're doing something right. A big thank you from me so you can know you're doing OK in my book.(Andy W., El Paso TX )

 

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Being stationed in Iraq, I literally have no actual contact with my wife and my family. Because of your website, I had the ability to get flowers over to everyone there. It helps remind them of me and why I'm here. (Steve J. , [Location withheld] , Iraq)

 

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I don't know what the fuss is all about when flowers are delivered on-time. I read through some of your testimonials, and it seems like people are grateful when a company actually does what it says it's going to do. Well, I'm not buying into it. Delivering flowers is delivering flowers, and for that your company should be at the very most proud of accomplishing what you set out to do. I guess not many companies really do that, so I'll give you your due for living up to expectations. (Margaret T. , Rapid City SD )

 

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I was going to send just flowers, but I saw the fruit baskets on your website, and I thought why not? My family is in Buffalo, and they don't get a lot of fresh fruit in the winter. Boy did I hear about how much they liked it!(Catherine L. , Peoria IL )

 

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If there's a better way to send flowers, I would be frightened to see it, because the level of customer service you provide can be downright scary. In a good way.(Dorrie E. , Bristol TN )

 

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