I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N., San Luis Obispo CA )

 

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Thank you for the excellent job you did of the sympathy arrangements for my wife's funeral last month.(John T. Hunter, Virginia Beach VA )

 

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Just for your own information, you should know that the order I placed with you was probably the easiest transaction I've ever done. It's so discouraging when the ordering system on a website is unnecessarily complicated or contains broken links. It's very frustrating, so I appreciate it when it's done well. Thanks.(Aubrey T. , Goldsboro NC )

 

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You gave us unrivalled customer service, and I’d like to thank you personally for the Chrysanthemums you sent – it gave us the chance to see my sister smile again.(Amanda W. Burniston, Wichita KS )

 

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The flowers arrived at the hospital today and everyone stopping by my aunt's room offered a compliment. They are beautiful get well flowers and she says they brighten her room and make her feel better. What more could we ask for! (Vicky Dimple, Akron OH )

 

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The laws of Mother's Day state that flowers must be given or there will be heck to pay. I heed those laws by migrating myself over to your website every June 1, just to make sure that everything will get where it's supposed to be on-time. This year, I was a little late, but to my surprise everything turned out OK. No laws broken.(Abigail S. , Port Huron MI )

 

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My father died after a long bout with cancer. I wasn’t in the right frame of mind to make any sort of arrangements, so my husband did most of them. Looking back, I could see that he was upset also, and he’s not exactly the arbiter of taste that he thinks he is when he’s in the right frame of mind. So when the flowers arrived for the funeral, I was struck by how understated and tasteful they were, entirely appropriate for the occasion. Thanks for being a guiding light to him.(Jill L. , Vero Beach FL )

 

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Flowers, flowers, flowers! You guys are the best! Sending flowers to my fiancee's family finally got them to warm up to me. Whatever you do to get them there, FTD, air drop, teleportation, I don't care. It's the best investment I've ever made.(Frances N. , St. Cloud MN )

 

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The image of the yellow Sunshine Express arrangement of flowers should really be updated to represent the depth and burst of color that you get when you receive one of those things. I was hoping for a yellow that my mother-in-law would like, but instead she got a supersonic yellow barrage that isn't indicated by the image on the website. But it put a smile on her face, and that's all that matters.(Martha Y. , Salt Lake City UT )

 

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You were the first florist I tried while looking for something to surprise my wife and one thing struck me you knew exactly what I wanted! The flowers were perfect, thanks very much indeed!(Julian H. Warren, Scottsdale AZ )

 

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