I like that I can shop on the Internet in my jammies. I can probably do that anywhere, but I can also talk to a professional sounding person in my jammies. It kind of makes me want to put on a suit just to order flowers, because I am treated like a valued customer every time. (Celia T., Albany GA )

 

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Our new manager insisted we take it in turns bringing flowers to the office each week. Unfortunately I forgot so rang you for a quick flower delivery - we had fresh flowers in under 90 minutes!(Lee Graham, El Paso TX )

 

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I'll say this to you, if you can make a website that is easy enough for my father to use, you've really accomplished something. He's a total technophobe, so it was such a surprise when I saw your name on the delivery. I thought to myself, "You mean my dad used the Internet successfully?" It was a revelation. Now that I am ordering from you, I see how he might have been able to order from you will no trouble at all. My whole family are now customers of yours!(Sharon T., Sherman TX )

 

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Your customer service people were so nice and helpful that I considered buying THEM flowers for themselves. Is that allowed?(Bea E. , Gulfport MS )

 

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My confession is this: you weren't my first choice for sending flowers, but you were recommended by my assistant, who I guess had had a good experience. I wouldn't have even told you about this, but my initial hesitation was based on the my experience with other Internet delivery companies. I'm glad I was wrong about you, and I'm glad my assistant was right. I don't know if your partnership with FTD was responsible for that (I don't think that really has much to do with it). All the flowers got to the right places and within the right timeframe.(Patricia R. , South Lyon MI )

 

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My great aunt’s funeral was so terribly nice, and the glowing flower arrangements that you sent helped make it that way. Everything was so fresh and colorful, just the way she would have wanted it.(Pearl U. , Racine WI )

 

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Thanks for having such an easy to use website. I feel like I'm in control of the flower-ordering transaction the entire time. There's no pressure or feeling like, hey, someone's trying to put me over on me. Flowers should be easy to send - as easy as possible - arrangement, address, date. That's about it, isn't it? The rest is just credit cards. Thanks for being so good about this.(Kevin G. , Saipan MP )

 

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I’ve just received a “Just Ducky”, one of your wonderful flower bouquets, to commemorate the birth of my son Aadesh. It was such a sight, it made a wonderful moment a little better.(Mehboob Islam, Saint Petersburg FL )

 

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I’ve ordered your Sapphire Miracle Arrangement for Hanukkah, and my wife Sarah is already designing the decorations around it! I’m certain when it arrives it will be just the ticket, as our friends are constantly recommending your florist!(Georgia T. Berg, Norfolk VA )

 

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Gift baskets are a wonderful idea and along with roses, carnations, chocolates as well as a beautiful display of Thanksgiving flowers you have given me a very floral year!(Nicola Standing, El Paso TX )

 

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I ordered some of your flowers to take to a party I was attending in my new neighborhood. The hostess Clare was delighted with them, and they helped to break the ice! (Moira Moffat, Long Beach CA )

 

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Not everyone could attend my graduation from college, but many of them sent their regards. Like my uncle Roland, who I had not seen in many years. He sent some of your flowers to me, and I was very touched. One thing I wondered was why the flowers he sent looked so much more impressive than the flowers of other places. I don't know what it is, exactly, but now I'm giving your flowers to other people so they can wonder exactly what it is that makes them so impressed.(Diana G. , Lawrence KS )

 

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I received flowers from your company (sent by a friend of mine) about a year ago. I was so impressed by their initial freshness and eventual longevity that I decided to use you to send my own gift arrangements. And now I expect the same thing will happen with some of my other friends.(Norma H., Nairobi )

 

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There’s a big smile on my granddaughter’s face because her birthday present arrived before her grandma did. The flowers were so big and bright, and beautiful, almost as big as she was! I got a lump in my throat when I saw them together, and that’s why I’m writing to you. You should know that people appreciate what you do.(Shirley H., Lorain OH )

 

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Thanks for the prompt and efficient delivery. There's a better way to send flowers, and then there's a best way. You folks are the best way. It's like I am always telling my wife, people specialize. One person does one thing good, another person does another thing good. You don't go to a policeman if you want a bagel and you don't call the baker if you need flowers.(Victor W. , Buenos Aires , Argentina)

 

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I see my aunt Dierdre maybe once a year because she lives in Pennsylvania, but I always get the same greeting about how I sent a nice little vase of lilies to her for her 25th anniversary. (Yes, I know it's silver, but what can you do?) It's getting to be a little embarrassing. Because I'm usually with my sisters and my present is the only one she ever says anything about.(Clarissa R. , Grand Junction CO )

 

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As a society, we tend to send flowers out of feelings of guilt for not being in a place we would normally be. Before the advent of automobiles and airplanes, we wouldn't stray too far from home (except in a few cases), and so we didn't have a need for sending gifts through the mail, or the Internet, or using FTD, or some other wire service. But we are products of our times, and because even nuclear families are so far flung, and because husbands and wives often live and work on different continents from one another, we have this need to send gifts to one anther in lieu of being there. What we're acknowledging is that we usually do what we can to make compromises between how we would like to live and how we would like to be close to one another. It's apparently socially acceptable to be apart like this as long as we can send each other things that remind us of this emotional connection even though there's no physical connection. ROCK ON, BROTHER!!!(Rey V., Nagoya )

 

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