You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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The bakery I work in has your flowers to liven- up the counter a bit and add to the smell of freshly cooked bread!(Viv Powers, Toledo OH )

 

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It’s hard on my family for me to be overseas so often. I send a lot of flowers, so I know what I’m talking about when I say that you and your company have a great thing going. Keep it up!(Janey M. , Manchester , UK)

 

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My wife gave me the third degree about sending her flowers "just because." Being a woman, she immediately suspected that I was having an affair. When I asked her why she would possibly suspect that, she answered that those flowers were 100 times nicer than anything else I've ever given her. So what's up with that, people? You want to put a warning label on your website or something?(Carter N. , Mansfield OH )

 

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You provide more joy and good feeling to people than just about anything I can imagine. I hope you know that you are increasing the amount of kindness in the world. People who get your flowers are more likely to feel better, and are in turn more likely to do nice things for other people. So really, you're doing your part for world peace! Yeah, I guess that's a stretch, but sometimes getting flowers helps a great deal when you're going through something.(Mark L. , DeKalb IL )

 

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Last week I was delighted to find one of your chocolate gift baskets on my doorstep - it seems as though I have an admirer!(Alan Spencer, Houston TX )

 

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My son Tony lives away but never fails to have flowers sent to me every week. I now know the flower delivery man personally and we’ve become good friends. Thank you for giving a middle-aged lady her second wind.(Rachel Tennant, Fort Worth TX )

 

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Lovely flowers on a lovely day - you made so many people smile, not least my mom who we didn't think would be with us long enough to see the wedding. My sister has even taken photos of the flowers on honeymoon!(Melanie Townsend, Tucson AZ )

 

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The plant I sent for my son's new apartment was perfect for it, even though he didn't think so. Boys at some point dislike their mothers giving them gifts. But he later called me and said that it was the only thing with a personality he'd had over in a long time. I sent him another one from your website, and he didn't "like" that one either. But again, mom wins. I got another call later on and he told me how much he liked that one also. I know I'll never get him to buy houseplants on his own.(Elisa L. , Greenville NC )

 

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I thank you for putting some joy into the life of one of my closest friends. Sadly, she passed away from cancer recently much too young. The flowers that were delivered to her hospice always brightened her day no matter what her mood was. I tried to visit with her as often as I could, but busy lives often get in the way of such relationships. The flowers she received had no such problems, though. She often said that it was as if I were there, and she would talk to the flowers as if they were me. I say thank you again for putting some life into her death and for giving everyone involved with her, including herself, some respite from the suffering.(Gwendolyn S., Adelaide )

 

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