Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O. , Little Rock AR )

 

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I never know what to say to people when I give sympathy gifts, like if someone is sick or in the hospital or facing the loss of a loved one. Thanks to your tremendous quality flowers, I don’t have to worry about it.(Gigi I. , Saginaw MI )

 

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Thanks for taking my order and running with it. I ordered the tower of fruit basket to send to my sister in the States. In St. Louis, actually. I know there is a problem with sending produce from country to country, but from what I understand of FTD and other wire services, you actually do all of your business within the country of delivery. I think this is a major benefit of delivery services like yours, and I think this is a very good reason to send gifts this way. I don't know if there's a similar rule about flowers and plants, but I really don't need to know if I order from you, now do I.(Shea G. , Bristol , United Kingdom)

 

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I love your website. I can't say it any more clear than that. I ordered several birthday bouquets over the last few months and they all arrived without any concerns and with some very personally complimentary comments. One of my friends asked if I had recently come into some money. No such luck, but apparently the high quality of the flowers made her think that.(Jeri W., Helsinki )

 

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I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V. , Coeur d'Alene ID )

 

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No one ever listens to me. I tell them to order from you guys, but do they listen? They do not. I order flowers and gifts from you guys all the time, and I’ve never had occasion to be dissatisfied. By contrast, those people who don’t listen to me seem like they’re constantly complaining about how this delivery or that had some problem with it (wrong color, wrong flowers, bad quality, etc.). I have no such problems. I wish I were better PR for you guys, but no one ever listens to me.(Joanne W., Savannah GA )

 

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You sent us 6 flower bouquets for the ladies retiring from our hospital after years of service, and each one was wonderfully arranged. The ladies were all delighted!(Kerry Starling, San Antonio TX )

 

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Your eye-catching flower arrangements helped to make my daughters wedding go perfectly - thanks from us all!(Phillip A. Phoenix, Jacksonville FL )

 

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Flowers or chocolate? What a decision to make! So as it was my daughter’s 30th, I decided she would prefer both. I still haven’t heard what she thought of the flowers, but the chocolate gift basket went down a treat!(Murad Koul, Riverside CA )

 

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Though I am far away from my friends, it's nice to know that I can let them know I am thinking about them in a time of sadness and loss. Flowers are so much more tactile and have more substance than cards or electronic messages, like they are stand-ins for you. It's something they can move around and focus on in order to get the kind of feeling that I hope I would provide were I there. I'm glad that you can help me express my sympathy for the family in this way and that I can do it much more easily than if I were to go there myself. That sounds horrible, I suppose, but my feeling is that it does no one any good if I were to go there for just a gesture when I can send something in my stead. (Jenny K. , Escuintla , Guatemala)

 

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