I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

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Since you send your flower delivery so quickly, my boyfriend can make up with me quicker when we fall out!(Shani Waters, Arlington TX )

 

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Though I am far away from my friends, it's nice to know that I can let them know I am thinking about them in a time of sadness and loss. Flowers are so much more tactile and have more substance than cards or electronic messages, like they are stand-ins for you. It's something they can move around and focus on in order to get the kind of feeling that I hope I would provide were I there. I'm glad that you can help me express my sympathy for the family in this way and that I can do it much more easily than if I were to go there myself. That sounds horrible, I suppose, but my feeling is that it does no one any good if I were to go there for just a gesture when I can send something in my stead. (Jenny K., Escuintla )

 

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I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N., San Luis Obispo CA )

 

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I have used you to order flower arrangements for our business for a while now, and it's now time for me to order flowers for personal reasons. I had never gone past all of these business appropriate arrangements, so it was interesting to see what the differences were for the bouquets that are a bit more romantic. I'm going to need some advice on how to talk to the women here, but I know I'm ready, and I know that I can count on you to deliver my message to her.(Timothy R., Istanbul )

 

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My fiancé proposed to me 5 times and had almost given up hope. It wasn’t until he presented me with roses from your florist shop that I said yes!(Sharon Oliver, Las Vegas NV )

 

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My mother and I thank you for the flowers. I sent them to her for her birthday to be delivered to her house, but there was an accident, and now she's in the hospital. I appreciate that I was able to change the address before they got sent, because she hasn't been back at her house for a while now. It's sad that her birthday flowers turned into get well flowers, but she appreciated them no matter what the occasion was.(Florence D. , Bend OR )

 

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Your flowers were just the pick me up that my sister-in-law needed. She's undergoing chemotherapy for cancer and there is a lot of time spent just trying to get through. People help, of course, but I think flowers help in a different way. It's important to give reminders of what kind of beauty there is in the world and what there is beyond the hospital walls to live for. I just want to give everyone who works there a hug. Thanks.(Bonny F., Missoula MT )

 

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If there’s one piece of advice I can give to husbands who’ve been married for more than ten years it’s this: GIVE HER FLOWERS, YOU IMBECILLE. After fourteen years of marriage, my wife had given up on me being a romantic. But I sent her flowers and now she thinks I’ve reformed. Maybe I have, I don’t know. Maybe you guys can be romantic for me. Can I set up an account where you automatically send a different set of flowers every month so it looks like I was thinking about it?(Norman V. , Tallahassee FL )

 

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Every flower order I've made with you has been exquisitely done and wonderful. You guys are consummate professionals at what you do. Keep up the good work!(Jason Y. , Hattiesburg MS )

 

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