Though I am far away from my friends, it's nice to know that I can let them know I am thinking about them in a time of sadness and loss. Flowers are so much more tactile and have more substance than cards or electronic messages, like they are stand-ins for you. It's something they can move around and focus on in order to get the kind of feeling that I hope I would provide were I there. I'm glad that you can help me express my sympathy for the family in this way and that I can do it much more easily than if I were to go there myself. That sounds horrible, I suppose, but my feeling is that it does no one any good if I were to go there for just a gesture when I can send something in my stead. (Jenny K., Escuintla )

 

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I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V. , Coeur d'Alene ID )

 

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What a nice surprise to find a flower shop that specializes in plants. The wide variety of plants that you have available to send is unusual and interesting. I just ordered one of them for my daughter, but I can see that there are more than a few that pique my interest. I may just have to order some of them for other people.(May U., Great Falls MT )

 

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Boy, you guys are great. Thanks for the service I received just to send a plant to my mother in Sheboygan. I love Russia and its many layers, but I've been homesick for a long time now. It's going to be a while before I get to be home again, but it feels like every time I send a gift over there, I'm sending a little piece of me also.(Ross D., St. Petersburg )

 

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For my wife's 40th I bought her one of your gift baskets - she loved it, thanks!(Jackson Hughes, Memphis TN )

 

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Not everyone could attend my graduation from college, but many of them sent their regards. Like my uncle Roland, who I had not seen in many years. He sent some of your flowers to me, and I was very touched. One thing I wondered was why the flowers he sent looked so much more impressive than the flowers of other places. I don't know what it is, exactly, but now I'm giving your flowers to other people so they can wonder exactly what it is that makes them so impressed.(Diana G. , Lawrence KS )

 

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I wanted to thank you for helping to make the funeral of my father so beautiful. I was kind of in a fog when I ordered the flowers from you, and I don't really recall actually doing any ordering. But I guess from the selection that you have that I couldn't really go wrong. Thank everyone on your staff for me please, because they put together some great stuff.(Keiko R., Manchester NH )

 

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Your flower delivery for my 19 year old was "fantastic!” They were truly amazing and put the finishing touch to her birthday party(Gill Hargreaves, San Diego CA )

 

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When I say that my father enjoyed the flowers that I sent him, that would be a tremendous understatement. He not only thanked me for them, he thanked me for them in person. You have to understand that he rarely leaves his apartment anymore, and that this was such an unexpected event that I was speechless.(Janice S. , Burlington NC )

 

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I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T. , Reno NV )

 

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