You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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What a pleasant surprise to receive flowers from such a reputable company. Normally, I wouldn't take notice of the delivery company that gave me flowers. I would usually only notice who sent them to me. But I've been a customer of yours for many months now, and I am very happy with all the deliveries you've made for me. And now I have someone who thinks like me, and thinks very highly of me, too. Because they cared enough to send me flowers from the best in the business, as far as I'm concerned.(Kiersten I. , State College PA )

 

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I have dealt with certain delivery companies before who could not handle a slight discrepancy in the address with any smarts at all. It seems like if two numbers in a zipcode are transposed, it stops them in their tracks and they delay a couple days and charge you half again as much. I admit that I sometimes get zipcodes wrong. My memory isn’t what it used to be. But someone over there recognized the mistake I made on a flower delivery and it didn’t slow them down a whit. I wish I knew who it was, because I would thank them from an old woman, so I’m saying thank you to you for possibly training your flower delivery people that way.(Bonita R. , Houma LA )

 

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Boy, you guys are great. Thanks for the service I received just to send a plant to my mother in Sheboygan. I love Russia and its many layers, but I've been homesick for a long time now. It's going to be a while before I get to be home again, but it feels like every time I send a gift over there, I'm sending a little piece of me also.(Ross D., St. Petersburg )

 

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The good thing about ordering from you is that everything gets to where it needs to go. My daughter is studying in the US, and we can send her things with very little trouble at all. We work so that she can learn about the world and all the things in it. We will express our gratitude for that to you buy continuing to order plants for her flat in the State of Massachussetts.(Linda E. , Antwerpen , Belgium)

 

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It's surprising how many people are affected by flowers, but also by balloons. I had no idea that they would be such an attention getter in my office.(Mia H. , Livermore CA )

 

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I came to you for flowers and I left with gift baskets. How did that happen? I can vouch for the Espresso Yourself and Chocolate Madness baskets because those are ones that I gave to my co-workers. There's so much to choose from and so many people who need gifts!(Shirley T. , St. Joseph MO )

 

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Thank you so much for the way you handled my order. The flowers had to be there on-time, and they were there on-time. This is the fourth time I've ordered from you, and I was kind of expecting the hammer to fall and to have experienced some kind of problem, but there wasn't any. Great job.(Ginny N. , Athens GA )

 

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I have to complain a little bit. The picture on your website did not do the flower arrangement justice, and it looked like I spent more on my step-mother's Mother's Day present than on my mother's present. It was so lovely and wonderful that I had to keep reassuring my mother that didn't spend too much on it. *sigh* I wish there was a warning somewhere on your website that said the flowers may be more spectacular than they appear.(Gabi G., Greensboro NC )

 

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Every year, I've sent my wife roses for Valentine's Day. This year, I decided to do send something different. You know, just because. I still sent all red flowers, but just not roses. I knew she would like them, but I didn't know she would be so thrilled with them. She said it showed that I didn't do things on autopilot, that I actually thought about the present. Who knew? You make it easy to think about such things because there are so many choices. Thanks.(Dave G., Baton Rouge LA )

 

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I surfed over to your website and thought it was a great idea. But I didn't order anything. I then went away for a while and then came back and then went away again. I don't exactly know what made me order from you the first time. I think it was how easy it was to order and send something anywhere. I didn't order from you for so long because I didn't know if it would be good idea or not. That was about a year and eight orders ago. I'm so glad I finally took the plunge because you have been great about everything.(Mark S., Camarillo CA )

 

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You know, I think most men send flowers when they've really screwed up with their women. It's a fact of life, I think. So it's a great service you're doing here, making ordering flowers so easy that even a man can do it. Yes, that's a joke. Seriously, I think you guys are great. Keep it up.(Debra V. , Harlingen TX )

 

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My fiancé had given up hope of me accepting his proposal. It wasn’t until he presented me with flowers bought on the spot from your floral shop that I finally said "yes!!"(William Kingdom, Oklahoma City OK )

 

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It's much easier to be able to order flowers when the mood strikes, from a reputable retailer like yourself, than it is to make a conscious effort to go down to a florist in a shop and order something from them. I don't mean to sound like I'm bad-mouthing florists, it's just so much easier on the Internet. Maybe it's just your site that's so easy. I haven't tried another flower delivery company in a long time because I was so happy with the way you do things. Why change course in midstream? (Belinda M., Hartford CT )

 

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Thank you for treating the funeral of my cat with all the seriousness of a person's funeral. I went to several flower shops in my neighborhood and I got all manner of inappropriate comments. I appreciate that it doesn't matter what the occasion is, that I know you'll do a good job.(James H. , Glens Falls NY )

 

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The flowers were very much the talking point of my sons wedding, especially the centerpiece! I shall of course be recommending you to everyone!(Terry S. Wilkins, Houston TX )

 

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I left the flower arrangements to be dealt with by my eldest son but you are obviously consummate professionals and the flowers at our wedding were wonderful!(Gareth Hughes, Jacksonville FL )

 

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Kelly X Rds florist, PA Pennsylvania - Flowers Kelly X Rds PA - Flower Delivery Kelly X Rds PA -Flower Delivery Kelly X Rds PA

 

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