Thank you for sending the magnificent flower arrangement to my aunt. She was so delighted with them and it brought a smile to her face that I had not seen since she fell ill. The flowers arrived at the hospital today and everyone stopping by her room offered a compliment. They are beautiful get well flowers and she says they brighten her room and make her feel better. What more could we ask for! (Lisa M. Morley, West Bloomfield Michigan )

 

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All comments I have received from your deliveries have been favourable, virtually to the point of ridiculousness. As an example, my Great Aunt back in Sussex (UK) immediately rang me up to "gush" all over the place about it. I mean, they're only flowers. It's incredible how much a few blooms cause people to feel giddy enough to do things like that. Cheers.(James E. , Stamford CT )

 

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I don’t know what kind of magic you people put in those anniversary packages of yours, but my girlfriend is now my fiancee. She said she wouldn’t mind being with a guy who knows how to pick flowers. I didn’t bother to tell her that you did all the work.(Tim F. , Harrisburg PA )

 

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I like that you can add extras to the arrangements you send for a reasonable charge. I sent the Butterfly Basket and added a balloon onto it for my best friend's birthday. I saw those butterflies and it made me think of her. She was very happy with it when she received it. Great job!(Colette D. , Oklahoma City OK )

 

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You were sympathetic as we made sympathy arrangements for my brother and I would like to thank you personally for helping us give him such a stunning send-off.(Samantha Tees, Richmond VA )

 

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I don’t have much time in my life to get things done, so I appreciate how simple it is to order things like flowers and plants and other gifts from your website. I’m taking up time now to tell you this, but I think it’s worthwhile because it will encourage you to keep doing what you’re doing.(Glory F., Binghamton NY )

 

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Is there such a thing as FTD fatigue? I hope not, because I've been using you the way I used to use a handful of other paper catalog companies. I was so pleased and satisfied about the first few orders I did from you, that I now use you exclusively. Just don't go anywhere, OK? That's really the only constructive criticism I have for you. I'm so dependent on you now that I don't know what I'd do if you went away.(Jenn J., Danville IL )

 

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I admit I have a problem about this. I am out of control. Flowers sent to people as get well presents who have nothing but a common cold. In almost all cases, the flowers last much longer than the illness. But it's so easy and it makes everyone feel so much better, even when they're feeling miserable. This year's flu season wasn't quite as bad as last year, but still many people got flowers from me just because they weren't feeling well. It's just something I do that makes me feel good and helps them feel better. Thank you.(Andrea U. , Monessen PA )

 

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I love to send comfort and joy to my American friends. So many people pass through my small inn, and they are mostly Americans. So I send them great flowers to show that I appreciate not only their business but also their company. I love Americans! And I love it when I can click the internet to give them flowers. It makes everyone feel good, including myself.(Dimitra C. , Athens , Greece)

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

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