A good way to tell if you're doing a good job is if you have repeat customers. I am what you might call an "extreme" repeat customer. I haven't counted the number of flower orders I've done with you, but it's a lot. There's a lot of people who need flowers, especially those who don't know why I continue to live on the other side of the world.(Joanne H. , Valparaíso , Chile)

 

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I was in the USA recently, and I discovered the tradition of Thanksgiving. It's such a wonderful time to take the summer and autumn harvest and put it to good use for family that visits. I was interested to see how my American friends celebrated, and from what I understand, there is a turkey and potatoes and that's about what the similarities are between families. I like the idea of having a major holiday before Christmas that kind of celebrates autumn and all its colors. I was also impressed with the flowers. I understand that not everyone includes flowers as part of the holiday, but if my friends are any indication, everyone should have flowers. I would like to start a Thanksgiving celebration in my country, and I can start with turkey, potatoes, and autumn flowers.(Irina K. , Tallinn , Estonia)

 

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It wasn’t until we visited your florist shop that I realized how flowers can make an occasion that extra bit special.(Matthew Rose, Norfolk VA )

 

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A big thank you for the beautiful flower arrangements you made for our wedding day. They surpassed our expectations and helped make our wedding day that extra bit special. Thank you so much(Davey Berg, Jersey City NJ )

 

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My young son (helped by his father!) sent me some Mothers Roses, one of your flower bouquets, last Mother's Day. They were beautiful!(Sally Fowler, Atlanta GA )

 

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Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O., Little Rock AR )

 

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My confession is this: you weren't my first choice for sending flowers, but you were recommended by my assistant, who I guess had had a good experience. I wouldn't have even told you about this, but my initial hesitation was based on the my experience with other Internet delivery companies. I'm glad I was wrong about you, and I'm glad my assistant was right. I don't know if your partnership with FTD was responsible for that (I don't think that really has much to do with it). All the flowers got to the right places and within the right timeframe.(Patricia R. , South Lyon MI )

 

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Thank you for getting the flowers on time for my nephew's graduation. Just to be clear, I know they had to not only come on the right day, but also at the right time of day, because graduation is at a certain time of day. You made sure everything went right and the flowers were absolutely gorgeous.(Kyra B. , Battle Creek MI )

 

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It would be amiss of me not to thank you for the large bouquet of red carnations sent by one of my suitors. Daddy insisted I date this particular man and I guess he was right – a more passionate man I’ve never met!(Debi Waters, Albuquerque NM )

 

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Those were lovely flowers that you sent my father's lady friend last week, he was very impressed and might drop in to your floral shop to thank you personally(Lisa P. Dunn, Lexington KY )

 

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AAAAARRRGHHHH! I write to you to tell you that on my latest birthday present to my friend, who lives in Ireland, I used a different florist. I usually use you guys, but I saw a special on someone else’s website. It was special all right. It was meant for especially dumb people. I couldn’t believe it. Not only did it arrive late -- IT WAS THE WRONG ORDER! Okay. I’ve learned my lesson. No more flirting with other flower delivery companies. I’m using you guys for good.(Gigi M., Waterbury CT )

 

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I have this feeling that I’m helping my mother build an FTD greenhouse. I sent her a plant last year and it’s still alive. That in itself is a miracle. Now, for the first time in my life, she’s actually requested what kind of present she wants for her birthday. She wants another plant. A DIFFERENT plant from last year. Boy oh boy, I’ve finally found something that puts her in a good mood! And you’ve got enough of a selection for years to come!(Bonita M. , Springfield MO )

 

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We have some friends whose daughter is getting married in April and have suggested they give you a call - if you can repeat the amazing flower bouquets and centerpiece you did for our wedding, you've got the job I'm told!(Carole A. Jadara, Glendale AZ )

 

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So here I am with my MBA and I've got a good office with a nice view of the water. I'm sending flowers to a certain someone who I hope will be a special someone, but I don't know. It seems too easy, if that makes any sense. Can it really be that easy to send flowers to someone I want to get to know better? Your website is a real Godsend for a lunkhead like me who still has to get used to the idea that I'm actually here.(Bruce F., Singapore )

 

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My mother-in-law sent me some Mothers Roses, one of your flower bouquets, to celebrate the arrival of her new grandson. I would just like to thank all concerned.(Estefani Ortega, Scottsdale AZ )

 

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I never thought flowers were for me, but I guess since you send them so quickly my boyfriend can make up with me quicker when we have a disagreement! He would thank you himself but he’s on the phone ordering me some more right now!(Brooke Nicholson, Tulsa OK )

 

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Would you believe that I’ve never sent flowers through a florist shop before? I used to have my own garden but I’ve become too unsteady for gardening – a big thank you for enabling me to send my son and his wife a lovely bunch of flowers on their wedding anniversary. You should have seen the look on their faces!(Belle B. Watson, Vancouver Canada )

 

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