I've been told that I'm tone-deaf for giving gifts. Maybe I am. But you make me look good by giving me such great stuff to choose from every time. I don't think I can lose and there's a lot to choose from, so maybe I'll shake my title of being the worst gift-giver ever.(Candyce H., Columbia MO )

 

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Valentine's Day this year was very special. I asked my boyfriend to marry me, and after the initial shock, he said yes. I ordered several rose sprays to be delivered to his office, his apartment, and his mother's house. Then he knew something was up, and I popped him with the question. It was very important that all the flowers get to where they were supposed to go at the same time: on the same day. Thank you for getting everything right.(Ruby B., Idaho Falls ID )

 

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I can think of few things that are as rewarding as sending flowers to someone you love. Thank you for making this process easier and actually enjoyable.(Margo L. , Pottstown PA )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

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I came to you for flowers and I left with gift baskets. How did that happen? I can vouch for the Espresso Yourself and Chocolate Madness baskets because those are ones that I gave to my co-workers. There's so much to choose from and so many people who need gifts!(Shirley T., St. Joseph MO )

 

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I don’t know who else to tell, so I’ll tell you. Our son was killed in Iraq this past year. The conflicting emotions I feel about this are unbearable. We were so distraught that we left most of the arrangements to my brother. He had the good sense to order the flower stands from you. which I never would have thought made a difference. My brother has never been one to display heartfelt emotion, but I felt it when those flowers were next to my son’s civilian coffin at the funeral home. It was not at all what I expected, and it was damn wonderful. I’m sorry, can I say that on your feedback form? I just wanted to get that off my chest. Thank you.(Delta F., Murfreesboro TN )

 

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Thanks for brightening the day of a special person in my life. He's been in and out of the hospital for the past two years. We're always hoping that this is the last time, but there always just seems to be something else. Isn't that always the way? I hope someday to stop sending him Get Well flowers and start sending him some actual Birthday flowers. Thanks for being there for whatever occasion we might have.(James T. , Indianapolis IN )

 

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My son Tony lives away but never fails to have flowers sent to me every week. I now know the flower delivery man personally and we’ve become good friends. Thank you for giving a middle-aged lady her second wind.(Rachel Tennant, Fort Worth TX )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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My brother Rhys lives away but has flowers sent to me every week. I now know the flower delivery girl personally and we’ve become close friends. Thank you for giving a middle-aged lady another chance.(Dale Winger, Seattle WA )

 

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