My uncle's death was very hard on my cousin, his daughter. I'm glad I was able to give her a little indication that there were people in the world who cared about her and what she was going through. I sent her a sympathy basket of plants and told her that I was there if she needed me. Thanks for providing something that will last a longer time.(Nancy G., Albuquerque NM )

 

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Thank you so much for the care you put into the arrangement and order of the flowers that I sent to my sister in the hospital. She and her new baby, Jeromy, are doing fine and are enjoying the flowers. Her husband Rick was there also, but we won't talk about him. I saw them sitting in a preferred position on the table next to her. It was very gratifying.(Michelle C., Slidell LA )

 

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I wish I could give you some suggestions on how to improve, but the fact is I can't think of anything you could possibly improve on. (Cammie J. , Kenosha WI )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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Thanks for everything you helped me with this year. In my immediate and extended but close family, there have been three weddings, two christenings, a funeral, six Mother's Day gifts, three Valentine's gifts, and geez, so many others occasions to send flowers and baskets. Just thanks for being a reliable part of it all.(Daria P. , Ithaca NY )

 

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I never thought I would fall for a man who lives here. I wasn't exactly holding a torch for anyone when I left the U.S., but I was really looking for anything either. I think he thinks that all American women come on strong now, because I sent him flowers before he had a chance to. At least I think that's what happened. Thank you for being a site where I can express my feelings in visual form.(Stacey I. , Schwyz , Switzerland)

 

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I think every man should have your web address in some kind of dating kit. Along with mints, a rhyming dictionary, chocolate in some form, and something that will staple your mouth shut. That should do it for anyone trying to maintain a relationship with, well, me.(Ellie C. , Lake Jackson TX )

 

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All I wanted to do was send some roses to my girlfriend. And you have four pages of roses to choose from? How am I supposed to choose? No, seriously, I was able to make an informed choice by calling and speaking to one of your phone people. She was really great and didn't judge me at all for why I needed to send roses. That's all anyone really wants, isn't it?(Andy P., Yakima WA )

 

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Lovely, just lovely. Though I wasn't there when the flowers were delivered, my daughter snapped a photo and sent it to me to show me how it came out. My wife enjoyed the arrangement particularly, and encouraged me to send more. Rest assured, there will be more.(Tony R. , Oslo , Norway)

 

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I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E., Port St. Lucie FL )

 

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With the actual number of florists on the Internet it's difficult to choose who to go with to order from first. But you know, it isn't all to difficult to choose the second time you order something. Those that don't provide good enough services or products get left behind. You should know that I consider you the cream of the crop in this regard. All I can really thank you for is having reasonable prices and a good selection, because the rest is just what I expect of a florist.(Libby T. , Knoxville TN )

 

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After my last order from you I realized that I normally go to three grocery stores to get all the food for my family, four different drug stores, at least two departments stores for appliances, and we have a rotation of five or six different restaurants we go to and are happy with. But I only use you guys to send flowers, balloons, and gifts. You are really a one-stop shop.(Candice M. , Lakeland FL )

 

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My best day this year was seeing the look on my five-year-old's face when she saw the giant package of flowers that my father sent to her on her first day of kindergarten. They arrived early, to my surprise, so that Linden could see them before she went. It was a special start to a special day, and she wanted to bring them to let the rest of the class enjoy them. By all accounts, they did. I don't know if this would have been possible with another flower distributor, but I'm glad they were possible with you. I sent my thank you's to Linden's grandfather, and now I'm sending you my thank you's.(Ashley E. , Williamsport PA )

 

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My mother loves fussing over flower arrangements and so I surprised her with a flower delivery from you last week the first bunch of flowers that she hasn't rearranged!(Cary Black, Indianopolis IN )

 

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You should be very proud of the job you and your staff does in order to get everything just so. If the quality of your flowers and the promptness of delivery is any indication, your organization is something to be admired. You understand how business works, and I appreciate that my corporate gifts will be delivered and ultimately received in the spirit in which they were intended. I mean to say that since you are an Internet business, you are able to understand how other Internet businesses work and how much of an impression needs to be made in order to get and retain clients.(Angie D., Portsmouth NH )

 

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I assume you're all experts in your field as the flower arrangements of our recent stage show were frankly stunning!(Cilla Newton, San Jose CA )

 

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Your level of service is unparalleled, and the roses I ordered for my sweetheart were astounding!(Carlos Smith, El Paso TX )

 

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