It’s nice to find a company that doesn’t try to shy away from a problem and sorts it out. Once I was able to give you the correct address you went straight back out and delivered the roses - Thank you!(Alexandra Dry, Scottsdale AZ )

 

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Thank you for your quality and high standards. I see my mother about every three weeks. Mother's Day was a surprisingly nice affair, with my white roses gleaming in the sunlight on my mother's antique sewing table in the solarium. Three weeks later, they were still there - buds open, but looking just as white and wonderful as they were earlier. (Jenn I. , Jackson MI )

 

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My daughter had a piano recital while I was on a business trip in Florida. It nearly killed me that I couldn’t be there. The flowers you sent didn’t nearly make up for what I missed, but it was the next best thing. When I got back, I was almost in tears that I missed it, but all she could talk about were the flowers.(Mary N., San Rafael CA )

 

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I'd like to think that I was making my daughter happy when I sent flowers to her on her first day at college, but I really suspected that she was embarrassed by her mother in front of her dorm-mates. It was a little of both, I guess. She called to say that she really enjoyed them, but she asked if it was OK that she told everyone they were from her boyfriend. *sigh* There's only so much a mother can do. (Margo E., Holland MI )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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You should be very proud of the job you and your staff does in order to get everything just so. If the quality of your flowers and the promptness of delivery is any indication, your organization is something to be admired. You understand how business works, and I appreciate that my corporate gifts will be delivered and ultimately received in the spirit in which they were intended. I mean to say that since you are an Internet business, you are able to understand how other Internet businesses work and how much of an impression needs to be made in order to get and retain clients.(Angie D., Portsmouth NH )

 

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I don’t know who else to tell, so I’ll tell you. Our son was killed in Iraq this past year. The conflicting emotions I feel about this are unbearable. We were so distraught that we left most of the arrangements to my brother. He had the good sense to order the flower stands from you. which I never would have thought made a difference. My brother has never been one to display heartfelt emotion, but I felt it when those flowers were next to my son’s civilian coffin at the funeral home. It was not at all what I expected, and it was damn wonderful. I’m sorry, can I say that on your feedback form? I just wanted to get that off my chest. Thank you.(Delta F. , Murfreesboro TN )

 

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I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V. , Coeur d'Alene ID )

 

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I have been sending your flowers for about a year now, but I recently started sending gift baskets. Especially the fruit baskets. By all accounts, the recipients of these gifts are just as thrilled with the gift baskets as they are with the flowers. So whatever you're doing, do it more!(Brenda E. , Logan UT )

 

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The first time I ever received roses, I was still in high school. It was exciting and frightening all at the same time to get them from a boy. You know, I still get that same little twinge when my husband brings or sends me flowers. Don't take this the wrong way, but where he gets them from doesn't matter much to me. All I appreciate is the fact that he gives them to me. If you're the ones that are allowing this man - who I didn't know was a romantic - to be able to make my breath go a little faster, than I say thank you. Don't tell him I wrote this.(Becky M. , Dover DE )

 

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Valentine's Day is one of those days where if you have someone to send flowers to, you're happy, but if you don't then you aren't. This year I decided to send out a number of Valentine's flowers to some female acquaintances that I thought I might like to get to know better. As I am writing this, I don't know if any of these will pan out, but I'm glad there was a resource such as you that gave me the opportunity to try something like this. One of my female friends told me off but good, but I figure that you have to put yourself out there in order to actually be out there.(George T. , Pittsfield MA )

 

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I order one or two flower bouquets for my shop counter each week, it's always nice to hear compliments on them, and I always tell my customers where they've come from!(Anthony Grieve, Rochester NY )

 

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A good way to tell if you're doing a good job is if you have repeat customers. I am what you might call an "extreme" repeat customer. I haven't counted the number of flower orders I've done with you, but it's a lot. There's a lot of people who need flowers, especially those who don't know why I continue to live on the other side of the world.(Joanne H., Valparaíso )

 

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NEVER AGAIN WILL I ORDER FROM ANOTHER FLOWER DELIVERY COMPANY. I TRIED SOMEONE ELSE AND THE RESULTS WERE DISMAL. CAN I COME BACK IF I PROMISE I WILL NEVER STRAY AGAIN. HMM, THAT SOUNDS LIKE A CHEATING SPOUSE. LET'S JUST AGREE THAT I'LL ORDER FROM YOU AGAIN REAL SOON.(Mia U., Watsonville CA )

 

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In my business, image is everything. So imagine my delight when a simple order for a couple of prospective clients translated into actual business. I think you've found a good customer.(Ophelia H. , Sioux City IA )

 

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My new husband and I would like to thank you for the wonderful job you did on my centerpiece and bouquet, as well as my Aunt Lucy’s funeral the following week. Having to deal with you twice for very different purposes was made much easier by the professionalism of your florist shop personnel. You have our heartfelt thanks.(Hannah M. Middlemas, Atlanta GA )

 

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I was blown away by the sheer creativity in the Contemporary collection. They're all very elegant and modern at the same time. I really like that you have a wide selection that includes flower arrangements like this one. I don't think I'll be able to run out of things to send.(Stacey U., Hightstown NJ )

 

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Lancaster florist, KY Kentucky - Flowers Lancaster KY - Flower Delivery Lancaster KY -Flower Delivery Lancaster KY

 

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