I wanted to give you some feedback. I don't have any feedback, though. My only feedback is to say that sending flowers is very easy and very little trouble. I can send gifts to China and America in the same order. It is a crazy world, but it is good that I can do this through you. (Ravin U. , Kuala Lumpur , Malaysia)

 

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Mom and I love to visit your floral shop and have even attended one of your flower parties!(John T. Piper, Buffalo NY )

 

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I guess the virus that's been going around has finally gotten to my brother, who's been down for almost a week now. I sent him flowers from your site a couple of days ago. He tried calling, but his voice was too shot for him to say anything, so we chatted a while until he fell asleep. I wanted to pass on the message that he liked them a lot, even in the bemused, post-feminist way he has about him. And the fact that he's been sick. He means well. Thank you for providing me a way to cheer him up.(Ginny E., Saratoga Springs NY )

 

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My son is a professional soccer player in Europe and had Thanksgiving flowers delivered as he was unable to make it home. They were stunning, thank you all who were responsible!(Robbie Betsy, Stockton CA )

 

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Every flower order I've made with you has been exquisitely done and wonderful. You guys are consummate professionals at what you do. Keep up the good work!(Jason Y. , Hattiesburg MS )

 

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I’ve ordered white long-stemmed roses every year for my mom & dad’s anniversary. This year was their 40th, so I decided to do something extra & different. I didn’t exactly know what that might be, but it had to be something special. I want to say thank you to whoever put those pictures and descriptions on your web pages because they really did great job. Just about anything I could have chosen would have been special. As it was, they loved it. Give those web people a raise.(Josephine K. , Charleston WV )

 

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Christmas flowers always help to brighten the day as we remember Jesus. Your delivery was prompt and I cannot thank you enough - you should see how the flowers enhance our home-made nativity scene!(Karl Pietersen, Nashville TN )

 

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Thank you for treating the funeral of my cat with all the seriousness of a person's funeral. I went to several flower shops in my neighborhood and I got all manner of inappropriate comments. I appreciate that it doesn't matter what the occasion is, that I know you'll do a good job.(James H. , Glens Falls NY )

 

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I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D. , Juana Diaz PR )

 

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I love your website. I can't say it any more clear than that. I ordered several birthday bouquets over the last few months and they all arrived without any concerns and with some very personally complimentary comments. One of my friends asked if I had recently come into some money. No such luck, but apparently the high quality of the flowers made her think that.(Jeri W. , Helsinki , Finland)

 

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My bakery takes a weekly flower delivery from your florist and I have to say it has increased trade! Isn’t flower power amazing!(Rachel Burniston, Houston TX )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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I never imagined flowers could look so remarkable. My wife was delighted with them, and I'm back in her good books!(Kathryn Trodden, Madison WI )

 

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Bet the house that I'll order from you again. I was so surprised that the quality of the arrangement for my anniversary was so strong. Maybe I won't even wait for our next anniversary!(Jackie L. , Durham NC )

 

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My great-grandmother’s funeral was much more sober than any other funeral I’ve been to (to many of them), and I couldn’t figure out why. Finally, it dawned on me, the flowers were wholly inappropriate for the setting. They were the whole color, the wrong style, and too ostentatious for the scene. I found out that the person in our family who normally orders the flowers (from you) had asked someone else to do it this time, and he ordered from someone else. While I don’t blame this other company entirely for the inappropriateness of the flowers - because he’s pretty much a dullard about these things - I am positive that had he ordered from you things would have been different.(Ellie O., Lewiston ME )

 

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I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V., Seaside CA )

 

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There's something about giving flowers that makes it worthwhile to be friends with people. That sounded strange. But I guess in a way it's true. I was struck by this sentiment when I looked at how your website was organized. There are many different types of arrangements and many different arrangements within those types. It got me to thinking about how people react to flowers and how they react to the people who send them. I think you've tapped into something here, about how people react to flowers and in what context they receive them probably affects how they are received. Not good vs. bad, but professional vs. romantic. That kind of thing. I think you are doing a great service by causing people to think about these things.(Jessica O., Florence AL )

 

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