I have been sending your flowers for about a year now, but I recently started sending gift baskets. Especially the fruit baskets. By all accounts, the recipients of these gifts are just as thrilled with the gift baskets as they are with the flowers. So whatever you're doing, do it more!(Brenda E. , Logan UT )

 

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If there's a better way to send flowers, I would be frightened to see it, because the level of customer service you provide can be downright scary. In a good way.(Dorrie E., Bristol TN )

 

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I wanted to give you some feedback. I don't have any feedback, though. My only feedback is to say that sending flowers is very easy and very little trouble. I can send gifts to China and America in the same order. It is a crazy world, but it is good that I can do this through you. (Ravin U., Kuala Lumpur )

 

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I don't have a lot of time for my husband during the week due to the nature of my job, so imagine my surprise to come home last Saturday and find my bed covered in petals from flowers he had bought personally from your floral shop! Thanks for a great weekend!(Pat Brittain, Bakersfield CA )

 

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I, myself, have used many different flower arrangements on your order pages for occasions other than what is listed. I would say to other potential customers: "Don't feel limited by what you think may be true… go ahead and trust your instincts." That's good advice for everyone. Thank you for providing such a variety of arrangements.(Leslie N., Billings MT )

 

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The laws of Mother's Day state that flowers must be given or there will be heck to pay. I heed those laws by migrating myself over to your website every June 1, just to make sure that everything will get where it's supposed to be on-time. This year, I was a little late, but to my surprise everything turned out OK. No laws broken.(Abigail S., Port Huron MI )

 

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Can you believe I've had the opportunity to send the "It's a boy" balloons three times in the last month? The last two were unexpected, so I'm glad that you are on the Internet so I can order at any time of the day, at a moment's notice. I notice you are affiliated with FTD. I remember them from their commercials a while ago. It's one of the reasons that I started using you.(Lindsey G., Janesville WI )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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I was so relieved when I heard that the flower delivery was on time for my grandparents' anniversary. I wasn't able to be there, but the flowers showed I was there in spirit.(Pauline V., Jackson MS )

 

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Thank you for sending the magnificent flower arrangement to my aunt. She was so delighted with them and it brought a smile to her face that I had not seen since she fell ill. The flowers arrived at the hospital today and everyone stopping by her room offered a compliment. They are beautiful get well flowers and she says they brighten her room and make her feel better. What more could we ask for! (Lisa M. Morley, West Bloomfield Michigan )

 

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Thank you for getting everything about my Mother's Day flower order right. My mother-in-law is a (ahem) terror about her relationship with my husband. I know the flowers that I sent to her probably won't change that. But my father-in-law called to say that her wife absolutely went gaga over them. Even she couldn't find flaws with how they were delivered or how they looked or the thought behind them. This could have only happened if you got everything right. (Mother's Day)(Heather M. , Pine Bluff AR )

 

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Just for the record, my father really likes your plants that I've been sending him. The old codger will never admit it, but he appreciates the way they brighten up his dark, dank three-room cabin in the mountains. He gives me some song and dance about them being "good for the air quality" but I know he just likes them for how they look (kind of like he chose his last two wives... ahem...) Thanks for a great gift a daughter could give a father.(Caroline E., Lafayette CO )

 

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A recent accident has left me unable to walk as much as I would like. Your delivery man has been fantastic and considerate while delivering all my get well flowers and gift baskets. When I’m fit and I'll be thanking you all in person!(Simon P. Forrester, Cleveland OH )

 

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Thank you for being so professional about how you fulfill orders and deliver them. It makes it that much better if something goes wrong. I must say, nothing has ever gone wrong. Once, I thought something went wrong, but of course, I was wrong.(Kirsten C., Kissimmee FL )

 

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Your flowers are renowned as being stunning, and I'm looking forward to my next visit to yoru floral shop to arrange my wedding flowers.(Kay Curtis, Greensboro NC )

 

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Though I am far away from my friends, it's nice to know that I can let them know I am thinking about them in a time of sadness and loss. Flowers are so much more tactile and have more substance than cards or electronic messages, like they are stand-ins for you. It's something they can move around and focus on in order to get the kind of feeling that I hope I would provide were I there. I'm glad that you can help me express my sympathy for the family in this way and that I can do it much more easily than if I were to go there myself. That sounds horrible, I suppose, but my feeling is that it does no one any good if I were to go there for just a gesture when I can send something in my stead. (Jenny K. , Escuintla , Guatemala)

 

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I'm not the best gift-giver in the world. I usually have no idea what to send anyone for anything. Now I send flowers from you at every occasion, and it seems like they are appropriate for everything. I still don't believe how much people gush over what they get from me, but there you go.(Juanita P. , Barnstable Town MA )

 

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