Thanksgiving flowers are so important and over the years I've noticed that in the rush they can so easily go wrong. Thank you for a wonderful, professional job!(Hugh Emmerich, Plano TX )

 

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All I wanted to do was send some roses to my girlfriend. And you have four pages of roses to choose from? How am I supposed to choose? No, seriously, I was able to make an informed choice by calling and speaking to one of your phone people. She was really great and didn't judge me at all for why I needed to send roses. That's all anyone really wants, isn't it?(Andy P., Yakima WA )

 

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The flower arrangements for our anniversary were dealt with by my husband so I was a little unsure, but you are obviously professionals and the flowers were wonderful – thank you very much!(Nathan Wood, Fremont CA )

 

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I am consistently amazed at how fresh and terrific the flowers you send are. I am often there when the flowers arrive because I send them to parties that I go to. I used to be nervous about how they would go over, but not anymore. I have come to take you for granted. I hope that's not too arrogant of me to say.(Frances N., Simi Valley CA )

 

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Here in France, they celebrate Mother's Day at the end of the month in May instead of in the middle, so I have to remember to keep on my toes around April. But sometimes it kind of sneaks up on me and I need some help to get flowers very quickly to my mother. This is where you come in. No matter how late I am, you are always ready to take my order and be able to deliver it on the correct day. Thanks for saving me from permanent mother humiliation.(Jacqueline S. , Lyon , France)

 

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The diner I work in takes a flower delivery from you weekly so as to brighten the place up a bit – I’d like to thank you personally however, it makes the place so much nicer to work in!(Alexandra Richard, New York NY )

 

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There's something about giving flowers that makes it worthwhile to be friends with people. That sounded strange. But I guess in a way it's true. I was struck by this sentiment when I looked at how your website was organized. There are many different types of arrangements and many different arrangements within those types. It got me to thinking about how people react to flowers and how they react to the people who send them. I think you've tapped into something here, about how people react to flowers and in what context they receive them probably affects how they are received. Not good vs. bad, but professional vs. romantic. That kind of thing. I think you are doing a great service by causing people to think about these things.(Jessica O. , Florence AL )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R., Hagerstown MD )

 

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Is there a worse holiday to miss than Mother's Day? I sailed right over it last year, and I suddenly noticed a palpable sheet of ice in my mother's voice over the phone ever since then. That is, until this year's Mother's Day, when I managed to skiff over to your website and order the most impressive thing I could find (which wasn't easy, because there's a lot of impressive stuff). Now, there's no ice and I'm the talk of the town. All she really needed was something beautiful to look at for a couple of months and now I'm the favorite child.(Pearl D., Chico CA )

 

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If anyone gets to read this, please listen to me: FLOWERS MAKE A DIFFERENCE. I won't go into detail about why I needed to send flowers to my wife, but let's just say that she forgave me on the spot and our marriage is better for it. (Niles O. , Greeley CO )

 

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I got half a mind to buy stock in your company, because I've had nothing but good experiences with it. It's been, what, about eight months and twenty orders, and everything's gone perfectly from me browsing to the recipient's thank you back to me. I have picky clients by the nature of my business, so I know that you're doing something right. A big thank you from me so you can know you're doing OK in my book.(Andy W. , El Paso TX )

 

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There's one thing I've found about sending flowers. It has to be the right ones at the right time. There is a general understanding about what kinds of flowers mean what, so when I send red roses, I want it to mean love, and when I send white roses, I want it to mean friendship. When I send mixed colors... I'm not quite sure what that means yet, but I'll get it eventually. My point here is that I am grateful you get everything, every order right. There was one time when I meant to send white roses and the place sent red. I mean, is that right? To this I say NO. You should know that your efforts are appreciated. (Brian P., Benton Harbor MI )

 

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Re: the sunflower arrangement. I don’t think you meant for this to be an anniversary thing, but I really liked it and I thought my husband might, too. He’s not a flowers person, but it went over well. Thanks.(Margaret I. , Greenville SC )

 

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I thank you for putting some joy into the life of one of my closest friends. Sadly, she passed away from cancer recently much too young. The flowers that were delivered to her hospice always brightened her day no matter what her mood was. I tried to visit with her as often as I could, but busy lives often get in the way of such relationships. The flowers she received had no such problems, though. She often said that it was as if I were there, and she would talk to the flowers as if they were me. I say thank you again for putting some life into her death and for giving everyone involved with her, including herself, some respite from the suffering.(Gwendolyn S., Adelaide )

 

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My thanks for all of the wonderful flowers you've sent to my wife over the years, she's loved each and every one of them!(Cain Windsor, Los Angeles CA )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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It’s hard on my family for me to be overseas so often. I send a lot of flowers, so I know what I’m talking about when I say that you and your company have a great thing going. Keep it up!(Janey M., Manchester )

 

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