You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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My husband took the time to send me some flowers while on duty in Iraq. I haven’t cried so much since he went away, thank you so much for the most beautiful roses I ever did see.(Inez Chavez, Fremont CA )

 

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Hi. This is a note to inform you that the flowers arrived at my mother's house on time and in fantastic condition. She called to say how terrific they are and how good they made her feel when she first saw them. I'm so proud that I was able to give her this kind of good feeling even with all of the stuff that's been between us all these years. Thanks.(Phyllis L., Melbourne FL )

 

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Fantastic! Your flower bouquets are fantastic!(Rakesh Moores, Nashville TN )

 

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Valentine's Day this year was very special. I asked my boyfriend to marry me, and after the initial shock, he said yes. I ordered several rose sprays to be delivered to his office, his apartment, and his mother's house. Then he knew something was up, and I popped him with the question. It was very important that all the flowers get to where they were supposed to go at the same time: on the same day. Thank you for getting everything right.(Ruby B., Idaho Falls ID )

 

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Our bank used to be a dull, dour environment until our new manager insisted we take it in turns bringing flowers to work each week. Unfortunately I forgot so rang you for a quick delivery. The lady on the phone was very good and understanding and we had fresh flowers in under 90 minutes!(Alisha Alhab, Bakersfield CA )

 

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I wanted to tell you that I ordered flowers for my cousin's birthday in Saõ Paulo, Brazil. Our family has always been very close, and I've been working in the U.S. for a very long time. I'm always glad to share some of the success I've had, but it was nice to show that I still appreciate everyone back home as a family also. It was very gratifying to hear that the delivery went smoothly and that it was a terrific experience for everyone to get such beautiful flowers to a different country. I don't know whether it was you or FTD that had the bigger hand it making it special, but I have a feeling that whatever the case, you were a big part of it. Thanks.(Lupe H. , Minneapolis MN )

 

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You must accept my thanks for all of the wonderful flowers you have sent to me over the years.(Zoe Tate, Kansas City MO )

 

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My elderly husband and I love to sit in the park amongst our plants, but with your flower bouquets he surprises me and we're able to enjoy flowers at home too!(Theresa Wolstenhulme, Lincoln NE )

 

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The flower bouquets you created for my wedding last week were absolutely stunning. The girls were fighting over the bouquet that I threw before I had thrown it!(Wallis Ormskirk, San Francisco CA )

 

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There were all these bouquets of flowers around my mother's hospital room where she's recovering from chemotherapy, and it was easy to tell which ones came from you. They were the best-looking, the best color, the best quality. You could really tell the difference looking at all the rest of them. You really made me look good compared to the rest of my family.(Alissa J. , Daytona Beach FL )

 

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I don’t know who else to tell, so I’ll tell you. Our son was killed in Iraq this past year. The conflicting emotions I feel about this are unbearable. We were so distraught that we left most of the arrangements to my brother. He had the good sense to order the flower stands from you. which I never would have thought made a difference. My brother has never been one to display heartfelt emotion, but I felt it when those flowers were next to my son’s civilian coffin at the funeral home. It was not at all what I expected, and it was damn wonderful. I’m sorry, can I say that on your feedback form? I just wanted to get that off my chest. Thank you.(Delta F. , Murfreesboro TN )

 

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A good way to tell if you're doing a good job is if you have repeat customers. I am what you might call an "extreme" repeat customer. I haven't counted the number of flower orders I've done with you, but it's a lot. There's a lot of people who need flowers, especially those who don't know why I continue to live on the other side of the world.(Joanne H., Valparaíso )

 

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I see my aunt Dierdre maybe once a year because she lives in Pennsylvania, but I always get the same greeting about how I sent a nice little vase of lilies to her for her 25th anniversary. (Yes, I know it's silver, but what can you do?) It's getting to be a little embarrassing. Because I'm usually with my sisters and my present is the only one she ever says anything about.(Clarissa R., Grand Junction CO )

 

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My guitarist son has taken to slipping a single red rose between the strings on the headstock when playing live - I suspect the sale of roses will be increasing!(Janis T. May, Albuquerque NM )

 

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People should know about retailers like you. I was so impressed at how you handled my whole transaction from start to finish. It was about the quickest, easiest I ever ordered flowers.(Kate C., Mobile AL )

 

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We're convinced your floral shop is manned by the most knowledgeable, professional personnel in the market!(Cain Gimley, West Bloomfield Michigan )

 

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Lee florist, ME Maine - Flowers Lee ME - Flower Delivery Lee ME -Flower Delivery Lee ME

 

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