You folks raise the bar for excellent service and usability. The web engine you use is one of the best I've seen for ordering in a retail environment, and the look and feel of your site is very easy on the eyes. I appreciate the trouble you went to to make the whole ordering experience a pleasant one for the customer, and I think it's because you really care about the people who orders flowers and gifts from you. Kudos to you.(Kelton D. , Carson City NV )

 

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The worst part of ordering flowers online is the sinking feeling you get that nothing is going to be delivered as you want it to be. This is true for all gifts ordered online, I think. I’ve ordered flowers from you a couple of times now, and with the efficiency you have to handle orders, I’ve come to the conclusion that the hardest part of ordering from you is making a choice of what to send!(Stacy D. , Olympia WA )

 

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We had a combination Christmas and Chanukka this year, so we had arrangements of blue and white flowers intermixed with arrangements of red and green flowers, just like our family. It was kind of strange, but everyone enjoyed the symbolism of it and it sparked a lot of intense and productive conversation. I'd like to thank you for making it possible.(Wendy R. , Concord CA )

 

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Gift baskets are a wonderful idea and I can only wonder what will next be delivered from you? Already this year I’ve had roses, carnations, chocolate and a beautiful array of Thanksgiving flowers; I’m looking forward to Christmas, if only to see what my neighbor Percy sends me this time!(Bhadra Prakesh, Anchorage AK )

 

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This is a strange story, I know, but I had to get flowers not just to an address, but to a specific location within that address. Worst of all, it wasn't marked anywhere. My cousin is a stand-up comedian, and the flowers for him were for his first steady gig in L.A. They had to be right off-stage behind the curtain so as he came off, the flowers would be presented to him in his hands. My God, I can't believe they were there at just the right time. I was nervous as a cockroach at a tap-dance contest, but everything worked out OK. My cousin killed the audience, got the flowers, and then called me almost out of breath and with tears in his eyes (so he said). Thanks so much.(Trish N., Rochester MN )

 

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Hi. This is a note to inform you that the flowers arrived at my mother's house on time and in fantastic condition. She called to say how terrific they are and how good they made her feel when she first saw them. I'm so proud that I was able to give her this kind of good feeling even with all of the stuff that's been between us all these years. Thanks.(Phyllis L., Melbourne FL )

 

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The White Roses and Lilies arrangement is gorgeous. My mother loved it when I sent it to her for Mother's Day and I loved it when she sent it back to me for my birthday. What a pair of pale flower lovers we are!(Olivia R. , Beloit WI )

 

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I have a story I want to tell you. I met my husband when we were both on separate trips through Italy. We had a whirlwind romance for about two weeks, and it was the best time in my life. This was thirty years ago. I hadn’t seen him in all that time. Well, about a month ago, I get a gift of flowers from him. Your flowers. And I realized that day was the anniversary of when we met all those years ago. He had been trying to find me all this time. We were both divorced, and we had another whirlwind romance. Long story short we’re married now. Thanks for being a small part of this long story of romance.(Holly I. , Poughkeepsie NY )

 

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Your staff are always charming and patient and your gift baskets in particular help to brighten up my home!(Rose Healey, Baton Rouge LA )

 

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I must thank you on the superb flower arrangements you did for my wedding. We were both very impressed and expect to see you again soon as I am acting as Maid of Honor for my sister next summer.(Niki Epson, Baltimore MD )

 

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